I recently stayed here and had a mixed experience.
The check-in process was frustrating, as neither the Wi-Fi nor mobile network were working, which made things quite inconvenient. On top of that, the lift was not functional, so moving up and down 2–3 floors by stairs was tiring.
On the positive side, the food was good, and I also had the chance to meet some wonderful people and enjoy a great evening party. The room, bed, and washroom were clean and comfortable, which added to the overall stay.
However, the biggest drawback was that there was no water available in the washrooms in the morning, which caused a lot of trouble.
Overall, while I appreciated the food, room comfort, and social atmosphere, the basic facilities like Wi-Fi, lift, and water supply really need improvement.
The Hosteller Kasauli has replied on Tue Aug 19 12:25:56 IST 2025
Hi Arun, first off we really appreciate you taking some time out to review us so soon after staying at The Hosteller! We're sorry to hear that your experience did not meet expectations in certain aspects. We sincerely apologise for any inconvenience you may have faced during your stay. Please note that we will take proactive measures to enhance the areas that you have highlighted. Our location, nestled in a remote area, does present challenges when it comes to consistent water or electricity supply. We understand the inconvenience this may have caused, and please be assured that we are actively engaged in discussions with necessary stakeholders to improve and stabilise this. We genuinely appreciate your understanding and patience as we navigate the complexities of our location. -Team TH