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Review Of The Highness Hotel

Palavasna, Mehsana

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    147 Ratings, 79 Reviews

    excellent
    28%
    very good
    28%
    average
    21%
    poor
    10%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 5
    • 5
    • 3
    • 2
    • 3
    • 3
    • 4
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness3.4
    • Room3.7
    • Food3.2
    • Hospitality3.4
    • Value For Money3.4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the spacious rooms and pleasant ambience, highlighting the convenient highway location. The staff are often described as polite and responsive, contributing to a generally warm atmosphere. However, several reviews mention poor cleanliness and maintenance issues, particularly concerning food quality and breakfast service. Overall, the property offers good potential with some improvements needed in service and hygiene.

    Sort by:

    Positive first
    3.0

    Average Stay

    vedanth n.business

    Very few customers come to this place so it’s difficult to maintain the facility for the management.

    Travel Month: Aug 2025

    Room: Super Deluxe with Balcony Graden View

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    mahendra g.business

    Room Cleaning and Bathroom cleaning was very poor . Food quality is very poor . Breakfast is also very bad

    Travel Month: Apr 2025

    Room: Super Deluxe with Balcony Graden View

    3.0

    Hopeless Hote

    nikhil m.loyalty-iconsolo

    No amenities was given. no breakfast buffet. hot water on demand. not at all satisfied with the stay.

    Travel Month: Dec 2024

    Room: Super Deluxe with Balcony Graden View

    5.0

    experience

    rajan s.solo

    I recently stayed at this hotel and had an amazing experience! The staff was incredibly friendly, welcoming, and attentive to every detail.

    Travel Month: Nov 2024

    Room: Super Deluxe with Balcony Graden View

    1.0

    Terrible Stay

    mitul v.

    I have no words to describe the bad

    Travel Month: Nov 2024

    Room: Super Deluxe with Balcony Graden View

    3.0

    Average Stay

    nisarg.

    Room is gud but hotel is under maintenance so i am not satisfied with this hotel food and services is gud but stay is not gud due to dust so i request to hotel management please update this when i book the hotel

    Travel Month: Aug 2024

    Room: Super Deluxe with Balcony Graden View

    3.0

    Average Stay

    rutvik b.business

    Food not available in breakfast only bread butter and not any extra service like docttkit or other not hot water available in bathroom

    Travel Month: Jan 2024

    Room: Super Deluxe with Balcony Graden View

    1.0

    Poor service, housekeeping and maintenance

    shashi s.

    Booked superior room. But they gave me standard room and said superior room is not available. Housekeeping and maintenance is very poor. Dead pigeon was lying in room’s balcony area. Entire room was stinking

    Travel Month: Sep 2023

    Room: Super Deluxe with Balcony Graden View

    3.0

    Room quality does not justify the price charge

    mukesh s.loyalty-iconfamily

    The room is very unpolished and rough. The toiletries, towels, etc are not good. It is not maintained. The staff are without uniform the wash room is not clean.

    Travel Month: Jul 2023

    Room: Super Deluxe with Balcony Graden View

    • user photos
    • user photos
    1.0

    Terrible stay

    harita v.family

    It had very disgusting service! the room were good but were not clean. Lift was not there. The staff had a very bad attitude

    Travel Month: May 2023

    Room: Super Deluxe with Balcony Graden View

    1.0

    Bakvas services

    jayant b.business

    No body in hotel to take care of customers. They treat you like you are burden on them property is good. But no mampowe4

    Travel Month: May 2023

    Room: Super Deluxe with Balcony Graden View

    4.0

    Good

    ajit m.couple

    Good and clean environment, stay and food is also good

    Travel Month: Jan 2023

    Room: Super Deluxe with Balcony Graden View

    5.0

    Excellent stay

    lucas n.family

    Very good location and good food. Very helpful staff

    Travel Month: Dec 2022

    Room: Super Deluxe with Balcony Graden View

    3.0

    Review

    narendra v.family

    For sure not a pleasant experience… have to call reception for each and every time be it toiletries, room cleaning, water etc. at times even after informing once things we’re not done for example room cleaning. Requested for GST bill but they don’t know who is supposed to issue

    Travel Month: Sep 2022 (3-Night Stay)

    Room: Super Deluxe with Balcony Graden View

    5.0

    Regarding to location

    dushyant b.couple

    Location is good. But food not proper

    Travel Month: Sep 2022

    Room: Super Deluxe with Balcony Graden View

    4.0

    Good stay

    pranav r.loyalty-iconcouple

    Spacious, amenities and quality

    Travel Month: Aug 2022

    Room: Super Deluxe with Balcony Graden View

    4.0

    All together everything is good

    punit l.family

    Stay is really good. We didn’t have food so i can’t say about it. Staff is really co-operative, polite to speak.

    Travel Month: Aug 2022

    Room: Super Deluxe with Balcony Graden View

    4.0

    Room service only for food. Quality of food was good

    dr k.couple

    Property's location, food, hygiene and safety standards were good

    Travel Month: Sep 2021

    Room: Super Deluxe with Balcony Graden View

    The Highness Hotel has replied on Fri Sep 17 20:52:45 IST 2021

    Thank you !

    2.0

    Worst hotel ever stay.

    vinod t.business

    Pathetic stay ever had. No cleanliness, no mask, and hygiene. AC was not working very bad noise asked for hot water kettle, they gave me used and not washed. Really pathetic hotel. Trust me I have not slept the whole night. I asked for tea, the cup was broken, tea was smiling horribly. Washroom omg horrible experience.

    Travel Month: Aug 2021

    Room: Super Deluxe with Balcony Graden View

    5.0

    Location of hotel is good

    piyush p.loyalty-iconbusiness

    Hotel located at main highway and easy to reach, rooms are and spacious with good quality. Staff behavior is good, food quality of the hotel is good food area also good.

    Travel Month: Apr 2021

    Room: Deluxe Room

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