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Review Of THE GRAND UTSAV MOTEL & CHATORI RESTURENT0123401234

Olandganj, Jaunpur | 4.6 km drive to Jaunpur Junction Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    101 Ratings, 33 Reviews

    excellent
    27%
    very good
    14%
    average
    17%
    poor
    25%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 1
    • 4
    • 2
    • 2
    • 5
    • 3
    • 5
    • 2

    Rating Categories

    • Location3.8
    • Cleanliness2.8
    • Room3.0
    • Food3.7
    • Value For Money3.3
    • Facilities3.4
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has great potential with its prime location and friendly staff. While some guests praised the food and comfortable rooms, others faced issues like maintenance, hygiene, and amenities. Complaints about cleanliness, underwhelming facilities, and additional charges for essentials were common. The service quality varied, with some highlighting supportive staff, while others noted delays and unavailability of services. Despite mixed reviews, it has garnered appreciation for its hospitality and certain aspects of the stay.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    pankaj s.solo

    The service of this hotel is very bad. I don't know how to talk to all the hotel staff. No one is receiving calls when I call on reception. The bedroom is also very bad.

    Travel Month: Sep 2025

    Room: Super Deluxe Room

    • user photos
    2.0

    Poor Stay

    rajesh p.

    I recently stayed at your grand utsav motel in jaunpur U.P and unfortunately my experience was not satisfactory. I had booked a Super Deluxe Room, but the room provided to me had fungus all over the walls. When I requested a change, I was informed that no other rooms were available and I was shifted to a single room instead, which was not as per my booking. In addition to this: • The hotel staff informed me that after 10 PM no assistance is available, which caused inconvenience. • When I returned late at night and requested a room change again, I was told that it could only be done during the day. • The utensils and bottles in my room were not cleared by the staff. I had to manage it myself due to unavailability of service. • The food quality was average, though acceptable. I believe these issues should be addressed and service standards improved for future guests. Please ensure that proper housekeeping, room quality, and staff availability are maintained as per the promised standards. Thank you,

    Travel Month: Aug 2025

    Room: Super Deluxe Room

    3.0

    Average Stay

    ritesh n.business

    Okish not as per MMT standards but what to do in Jaunpur you can't except high hygiene standards but the staff was very helpful Okish not as per MMT standards but what to do in Jaunpur you can't except high hygiene standards but the staff was very helpful

    Travel Month: Aug 2025

    Room: Super Deluxe Room

    5.0

    Excellent Stay

    apoorav.

    very good experience. food was amazing and the stay was good. staff was accomodating and welcoming. good place to stay

    Travel Month: Jul 2025

    Room: Super Deluxe Room

    1.0

    Terrible Stay

    ashraf s.solo

    Rooms were not clean, no staff to give orders on time. Overall experience was worst Rooms were not clean, no staff to give orders on time. Overall experience was worst

    Travel Month: Jun 2025

    Room: Super Deluxe Room

    4.0

    Good Stay

    ashish y.

    Review for Utsav Motel - Loc of hotel is prime, just in heart of Jaunpur city however very poorly managed - ⁠they have their own restaurant in property If rating can be given in minus i will give minus rating to this hotel. Following are the observations which reflect poorly management of the hotel - Caused inconvenience during check-in - took around 25 mins at reception - ⁠I had selected one large king size bed but two separate single beds were placed - ⁠No trained staff at hotel some ladies were hired from local village - ⁠Room was dirty and stinking - ⁠Chair placed was torn - ⁠no toiletries placed in bathroom - Overall state of hotel is pathetic, on conveying these points on reception he showed a disinterested look in even listening. Humble request hotel should not be shown in recomended list of hotels at Jaunpur

    Travel Month: Jun 2025

    Room: Deluxe (3X)

    5.0

    Excellent Stay

    bodhishatta k.

    The best place to stay at jaunpur. Mr anand upadhyay took great care of us

    Travel Month: Apr 2025

    Room: Deluxe (3X)

    3.0

    Average Stay

    ashish a.couple

    The stay at "The Grand Utsav Motel, Jaunpur " was not so good. Property is situated at very prominent place but maintinance is very poor. Food served is also so so. Drinking water supplied in hotel is chargable , no complementary bottle like others. Overall cleanliness in Rooms is also very average. I don't like stay, rather disappointed.

    Travel Month: Feb 2025

    Room: Deluxe (3X)

    5.0

    Excellent Stay

    sharad p.business

    Good

    Travel Month: Dec 2024

    Room: Deluxe (3X)

    4.0

    Good Stay

    shiwangi s.loyalty-iconbusiness

    Breakfast and lunch were good. Friendly staff behaviour and good arrangement for drivers stay also

    Travel Month: Dec 2024

    Room: Deluxe (3X)

    3.0

    The lication uf good but amenities provided are of average standards.

    rajesh k.family

    The room's condition is not upto the desired standards. Pan spitting on all corners can be seen. The cleaners need to be emploted who can ckean the area where guests stay. The bathrooms and toilet seats need complete overhaul. Overall of average quality and standards.

    Travel Month: Oct 2024

    Room: Deluxe (3X)

    • user photos
    • user photos
    4.0

    Good Stay

    ranvijay s.

    Very good property, very humble staff but very basic facilities. No cattle, no tea/coffee maker. No slipper's/ no dental kit. Only towel, soap and sampoo and conditioner were provided.

    Travel Month: Sep 2024

    Room: Deluxe (3X)

    • user photos
    • user photos
    3.0

    Average Stay

    pintu r.loyalty-icon

    The stay was okay. There was no water in the hotel. Rest all good.

    Travel Month: Sep 2024

    Room: Deluxe (3X)

    3.0

    Average Stay

    roshan p.loyalty-icon

    Not allowing change primary guest name. Please help

    Travel Month: Sep 2024

    Room: Deluxe (3X)

    5.0

    Excellent Stay

    saurabh d.loyalty-icon

    My stay was very pleasant

    Travel Month: Aug 2024

    Room: Deluxe (3X)

    • user photos
    5.0

    best hotel in jaunpur best service best experience very hygienic very good

    ashutosh s.loyalty-iconbusiness

    awesome place very good lacation and very good service very good food very hygenic visit once very good hospitality

    Travel Month: Jul 2024

    Room: Deluxe (3X)

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    saiman r.solo

    Ok

    Travel Month: May 2024

    Room: Deluxe (3X)

    4.0

    Below average experience

    ravi s.loyalty-iconsolo

    It was below average experience. Room tariff was exorbitant. Hotel was severely understaffed. Hygiene and cleanliness was the biggest issue.

    Travel Month: May 2024

    Room: Deluxe (3X)

    1.0

    Terrible Stay

    sanjay r.loyalty-icon

    A/c was not working, tv was on but without any active channel, towel was not proper and worst services provided by hotel team

    Travel Month: Apr 2024

    Room: Deluxe (3X)

    5.0

    Outstanding experience & cant wait to come back

    rahul s.loyalty-iconbusiness

    Beautiful place to stay with great location, clean rooms and friendly staff & the staff is doing great service.

    Travel Month: Apr 2024

    Room: Deluxe (3X)

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