Guests have reported a disappointing experience at the property with numerous maintenance issues. Rooms were found in poor condition, mattresses old and dirty, and bathrooms lacking basic functionality. Cleanliness was a major concern, with many mentioning unclean bedding and stinky rooms. Service appears to be lacking, with insufficient staff support and missing basic amenities. Some guests even faced unexpected additional charges, raising concerns about transparency. Overall, the stay left many feeling quite unsatisfied.