It is self acclaimed resort ;not a real resort ,just 2 star hotel which maintain poor hygiene and cleanliness ,served stale food and informed us when we raised issue after consuming a few morsels it’s unfit to eat, then they informed us-frozen rice cooked 2 weeks back were served and same was the case for yellow lentil after eating thereby we suffered from diarrhea when asked for medical assistance they informed no such provision is available here ;next they lied all pharmacy are closed when medicines needed after afflicting by eating stale food,I used google and showed them 24. Hrs open pharmacy near by for which they said cannot help since they do not have any vehicle.to bring the medicines ;since I had driver to get the medicines and arranged to connect with my medical practitioner thus able to control the situation otherwise hospitalization was assured.
The Barns Resort
Dear Guest,
We sincerely apologize for the experience you described and the inconvenience you faced during your stay. Maintaining food safety, hygiene, and guest well-being are of utmost importance to us, and we are deeply concerned to hear about this incident.
Please be assured that we have immediately initiated an internal investigation with our kitchen and housekeeping teams to ensure that such lapses do not occur again. Corrective measures, including strict food handling checks and enhanced staff training, are being implemented.
While we understand the distress caused, we would appreciate the opportunity to connect with you directly to review the matter further and offer an appropriate resolution. Kindly share your booking details and contact information so our management team can reach out personally.
We value your feedback as it helps us improve, and we sincerely hope to regain your trust in the future.
Warm regards,
[The Barns Resort] Management Team
