The property is in need of maintenance and renovation, with guests reporting issues such as poor hygiene, leakages, and cockroaches in the rooms. Some guests also complained about the lack of basic amenities such as hot water, TV, and room service. However, some guests found the staff to be helpful and polite, and enjoyed the spacious rooms. The property's location near the airport was also appreciated by some guests. Overall, the property has mixed reviews with a need for improvement in various areas.