The property has received mixed feedback, with many guests highlighting poor service and maintenance issues. Complaints about cleanliness were common, citing dirty bedsheets, bad smells, and hygiene concerns. Additionally, the presence of mosquitoes and malfunctioning amenities like water taps and bathrooms were recurring themes. However, some guests noted the comfort of the rooms and appreciated the quality of food. The steep extra charges for basic services further added to the dissatisfaction among guests.