The property has a prime location and friendly staff, which some guests appreciated. However, many reviews mention severe cleanliness issues like dirty rooms, cockroaches, and poor hygiene. Guests reported broken facilities, unpleasant odors, and inadequate service, especially regarding breakfast promises. Moreover, recurring complaints about rude staff behavior and insufficient amenities contribute to an overall negative experience. While a few had satisfactory stays, the overwhelming sentiments suggest major areas needing improvement.