Guests have reported a series of unfortunate experiences at this property, highlighting issues like dirty rooms and bathrooms, lack of basic amenities such as water and Wi-Fi, and rude staff. Many faced unexpected extra charges upon arrival and discrepancies between booked accommodations and the rooms provided. The overall management seems lacking, with multiple complaints about unprofessional behavior and poor service quality. A few positive notes mention helpful staff, but they are overshadowed by the numerous negative reviews.