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Review Of Super Hotel O Smart City0123401234

Bhopal, Bhopal

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.6
    Average

    44 Ratings

    excellent
    9%
    very good
    18%
    average
    27%
    poor
    14%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 4
    • 4
    • 2
    • 4
    • 4
    • 3
    • 3
    • 1

    Rating Categories

    • Location2.8
    • Cleanliness3.3
    • Room2.9
    • Food2.3
    • Value For Money3.3
    • Facilities1.8
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the fantastic location and support from some staff members, especially at reception. However, many highlight poor service, rude staff, and room quality issues. Complaints include overcharging, lack of hot water, and delays in breakfast. While some found it good value for money, overall cleanliness and communication need serious improvement.

    1.0

    All bhopal me sabse bad hotel

    niranjan s.family

    All bhopal me sabse bad hotel koi service ni hai

    Travel Month: Aug 2022

    Room: Classic

    3.0

    This hotel for me over charge to stay me

    ravi r.loyalty-iconbusiness

    This hotel over charge to me at the time of check in for rs 450-

    Travel Month: Jul 2022

    Room: Deluxe

    1.0

    Very poor

    saurabh.family

    Very poor services also very poor quality of room

    Travel Month: May 2022

    Room: Classic

    5.0

    Excellent Stay

    rohit j.group

    Atii sundar. Anshul Soni ji, is good person on reception of hotel.

    Travel Month: Dec 2019

    Room: Classic (2X)

    Super Hotel O Smart City has replied on Wed Jan 01 07:38:54 IST 2020

    Appreciate your valuable feedback, Rohit Joshi! That's what always motivate us to enhance your experience with us. Hoping to welcome you again soon and we ensure that you would enjoy the hospitality for what we are known for. Have a marvelous day! Regards, Swarna

    1.0

    Worst hotel ever I have been visiting all over India

    purnendu p.business

    Hotel reception staff behaviour is very rude

    Travel Month: Dec 2019 (3-Night Stay)

    Room: Classic (2X)

    Super Hotel O Smart City has replied on Sun Dec 29 14:30:49 IST 2019

    Something like this shouldn't have happened, Purnendu! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary so that such issues don't get repeated again. Regards, Rachit!

    3.0

    Behaviour

    mukesh g.family

    Their communication behaviour was not good

    Travel Month: Sep 2019

    Room: Classic (2X)

    Super Hotel O Smart City has replied on Thu Oct 03 23:49:52 IST 2019

    Hi, Mukesh! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul

    2.0

    Service and cleaning of room very bad

    sanjay p.couple

    staff service very bad and not properly cleanroom.

    Travel Month: Sep 2019

    Room: Deluxe (3X)

    Super Hotel O Smart City has replied on Tue Sep 24 16:53:49 IST 2019

    Apologies for the inconvenience caused, Sanjay! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we ve shared this feedback to our team so that corrective action can be taken soon to serve better. Regards, Jamil

    4.0

    Good Stay

    amil m.business

    Very good hotel at fantastic location staff need to improve behaviour all rest is a good hotel.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Super Hotel O Smart City has replied on Mon Sep 02 19:37:12 IST 2019

    Hey Amil, thank you so much for rating us positively. As per the feedback, we can See that you aren't completely satisfied with our services, we've notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Amit

    1.0

    Horrible management

    anthony a.family

    Service is very poor. Though MMT representative Mr. Sameer called me told not to pay at Hotel. Hotel Management collected the amount.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Super Hotel O Smart City has replied on Mon Jul 08 22:44:21 IST 2019

    Sorry for the unpleasant experience you had with us, Anthony! Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Sagar.

    3.0

    Okay for the price

    anthony a.family

    Tv is not working. Room service is average. No response. 24 hour check in is not allowed. Majority hotels in Bhopal allow it.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Super Hotel O Smart City has replied on Sat Jul 06 18:26:44 IST 2019

    Hi, anthony! We're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal

    5.0

    Excellent Stay

    dheeraj c.business

    Awesome cool value for money great staff

    Travel Month: May 2019

    Room: Classic Room

    Super Hotel O Smart City has replied on Tue Jun 04 08:58:49 IST 2019

    Thanks for sharing your valuable feedback Dheeraj Choudhary! Hoping to make your next stay more fascinating to your further visits. Have a wonderful day! Regards, Hemant

    1.0

    Room not allotted

    arpit j.solo

    Very bad Hotel room not allotted to me.

    Travel Month: May 2019

    Room: Classic Room

    Super Hotel O Smart City has replied on Fri Jun 07 23:39:45 IST 2019

    Sorry for the discommode, Arpit! We understand that we were not able to live upto your expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Sagar

    4.0

    Nice and clean room

    kirti c.couple

    Staff is supportive food was ok overall good

    Travel Month: Feb 2019

    Room: Deluxe Room

    4.0

    Nice rooms

    deependra s.couple

    Value for money staff is supportive

    Travel Month: Feb 2019

    Room: Classic Room

    3.0

    Good

    anil r.

    Hotel was very good, hot water is not available in bathroom which is very wrong in winter. *This is the translation of the submitted review*

    Travel Month: Jan 2019

    Room: Classic Room

    3.0

    Average Stay

    a j.

    Bathroom sanitary fitting are not standards. Breakfast time is so late.

    Travel Month: Sep 2018

    Room: Classic Room

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