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Bhopal, Bhopal
44 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the fantastic location and support from some staff members, especially at reception. However, many highlight poor service, rude staff, and room quality issues. Complaints include overcharging, lack of hot water, and delays in breakfast. While some found it good value for money, overall cleanliness and communication need serious improvement.
All bhopal me sabse bad hotel
All bhopal me sabse bad hotel koi service ni hai
Room: Classic
This hotel for me over charge to stay me
businessThis hotel over charge to me at the time of check in for rs 450-
Room: Deluxe
Very poor
Very poor services also very poor quality of room
Room: Classic
Excellent Stay
Atii sundar. Anshul Soni ji, is good person on reception of hotel.
Room: Classic (2X)
Super Hotel O Smart City has replied on Wed Jan 01 07:38:54 IST 2020
Appreciate your valuable feedback, Rohit Joshi! That's what always motivate us to enhance your experience with us. Hoping to welcome you again soon and we ensure that you would enjoy the hospitality for what we are known for. Have a marvelous day! Regards, Swarna
Worst hotel ever I have been visiting all over India
Hotel reception staff behaviour is very rude
Room: Classic (2X)
Super Hotel O Smart City has replied on Sun Dec 29 14:30:49 IST 2019
Something like this shouldn't have happened, Purnendu! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary so that such issues don't get repeated again. Regards, Rachit!
Behaviour
Their communication behaviour was not good
Room: Classic (2X)
Super Hotel O Smart City has replied on Thu Oct 03 23:49:52 IST 2019
Hi, Mukesh! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul
Service and cleaning of room very bad
staff service very bad and not properly cleanroom.
Room: Deluxe (3X)
Super Hotel O Smart City has replied on Tue Sep 24 16:53:49 IST 2019
Apologies for the inconvenience caused, Sanjay! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we ve shared this feedback to our team so that corrective action can be taken soon to serve better. Regards, Jamil
Good Stay
Very good hotel at fantastic location staff need to improve behaviour all rest is a good hotel.
Room: Classic (2X)
Super Hotel O Smart City has replied on Mon Sep 02 19:37:12 IST 2019
Hey Amil, thank you so much for rating us positively. As per the feedback, we can See that you aren't completely satisfied with our services, we've notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Amit
Horrible management
Service is very poor. Though MMT representative Mr. Sameer called me told not to pay at Hotel. Hotel Management collected the amount.
Room: Classic (2X)
Super Hotel O Smart City has replied on Mon Jul 08 22:44:21 IST 2019
Sorry for the unpleasant experience you had with us, Anthony! Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Sagar.
Okay for the price
Tv is not working. Room service is average. No response. 24 hour check in is not allowed. Majority hotels in Bhopal allow it.
Room: Classic (2X)
Super Hotel O Smart City has replied on Sat Jul 06 18:26:44 IST 2019
Hi, anthony! We're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
Excellent Stay
Awesome cool value for money great staff
Room: Classic Room
Super Hotel O Smart City has replied on Tue Jun 04 08:58:49 IST 2019
Thanks for sharing your valuable feedback Dheeraj Choudhary! Hoping to make your next stay more fascinating to your further visits. Have a wonderful day! Regards, Hemant
Room not allotted
Very bad Hotel room not allotted to me.
Room: Classic Room
Super Hotel O Smart City has replied on Fri Jun 07 23:39:45 IST 2019
Sorry for the discommode, Arpit! We understand that we were not able to live upto your expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Sagar
Nice and clean room
Staff is supportive food was ok overall good
Room: Deluxe Room
Nice rooms
Value for money staff is supportive
Room: Classic Room
Good
Hotel was very good, hot water is not available in bathroom which is very wrong in winter. *This is the translation of the submitted review*
Room: Classic Room
Average Stay
Bathroom sanitary fitting are not standards. Breakfast time is so late.
Room: Classic Room
Maharana Pratap Nagar
Shymala Hills
Prempura
Kohefiza
Peer Gate Area
Bhopal
Sehore Rd
Vidisha
Sindhi Colony
Peer Gate Area
Salaiya
Habib Ganj
Baghmugalia
Bhopal
Kolar Road
Baghmugalia
Peer Gate Area
Peer Gate Area
Kolar Road
Kolar Road
Zone - 2
Bhopal
Gulmohar Colony
Mandideep
TT Nagar
Samardha Village
Maharana Pratap Nagar
Hoshangabad Road
Bagh Swaniya
