Booking done for 3 adults using MMT. I booked for me, my dad and mom.
Hotel staffs Conditions & Questions
1. Are you real family? How to believe?
2. Cannot allow 3 members in one booking, have to book additional room or pay extra 600 Rs (900 MMT + 600)
3. No extra bed and only non AC room.
4. No bill for extra charges
5. No towel/ compliment drinking water
I could not strongly debate with them to MMT conditions as the staff was very rude and waiting for a unpleasant conversation. I personally negotiated to Rs. 1200 and paid extra 300 Rs.
He also said Cancel the booking and claim the same from MMT knowing, No cancellation charges as per booking condition.
Too pathetic for long term customers like me to book stay using MMT and indirectly forcing us to book directly to get rid of these bitter experiences.
I don't want any refund. I need apology from Hotel management for point no#1 or action against such staff by Hotel owner.