HOTEL ACACIA YELAHANKA

Staff at the property was polite, patient and cooperative. However, some guests complained about unprofessionalism and lack of room service. Cleanliness was a major issue for some guests as they found dirty bedsheets, torn sheets, and unhygienic rooms. Cockroaches and tobacco pan marks were also reported. Room size was spacious and comfortable, but some guests faced issues with the air conditioning, flush, and bed quality. Value for money was good for some guests as they found the property to be affordable and spacious. However, some guests complained about the lack of amenities like room service, restaurant, and transportation. Location was peaceful and quiet, but it was remote with limited accessibility to public transport and nearby restaurants. Overall, the property had mixed reviews with some guests having a pleasant stay while others faced issues with cleanliness and amenities.

• Staff

  The staff at the property were very polite, patient, and cooperative. They were helpful and professional in their approach towards the guests. The staff's behavior and attitude were appreciated by the guests and made their stay comfortable and enjoyable. Some guests mentioned that the staff went out of their way to assist them and make their stay memorable.

• Cleanliness

  The cleanliness of the property was appreciated by the guests. The rooms and bathrooms were clean and well-maintained. Some guests mentioned that the property could improve on the cleanliness of the bedsheets and towels. Overall, the guests were satisfied with the cleanliness of the property.

• Room

  The rooms at the property were spacious and comfortable. Some guests mentioned that the beds were not comfortable and the air conditioning took time to cool the room. The guests appreciated the amenities provided in the room, such as the kitchen space and the large windows. However, some guests mentioned that the TV did not work and the balcony railings were shaky and unsafe.

• Value for money

  The guests felt that the property provided good value for money. They appreciated the spacious rooms and the peaceful location. However, some guests mentioned that the property was far from the city and there were no nearby restaurants or shops. Some guests also felt that the property could improve on the amenities provided and the cleanliness of the bedsheets and towels.

• Location

  The location of the property was appreciated by some guests for its peaceful and quiet surroundings. However, some guests mentioned that the property was remote and far from the city, with no nearby restaurants or shops. Some guests also mentioned that the location shown on the app was incorrect and the property was difficult to locate.