Destine cottage in kasauli is quite overpriced in my opinion. The cottage is located at the farthest end of the hill station and we had trouble locating the place. The roads leading to the cottage are bad. At the cottage, there were a lot of ground issues. First, the fan in one of the rooms wasn't working. Considering the days are super hot during the summers, this was a huge let down. There is no WiFi also and we had a hard time accessing the internet using air-tel data. The commode seat in one of the bathrooms was broken. There was no water in ro. Imagine paying inr for a night and getting such bad experience. They charge for lunch and dinner and there is no welcome from the vista room staff or the owner of cottage. I'm not visiting this cottage again.
StayVista | Destine Villa has replied on Fri Oct 03 12:49:04 IST 2025
Dear Rahul,
We sincerely apologize that your experience did not meet expectations. Guest comfort and convenience are of utmost importance to us, and it is disheartening to know about the issues you faced regarding the facilities, connectivity, and hospitality.
Your feedback has been shared with our operations and property teams for urgent review and corrective action. We truly regret the inconvenience caused and appreciate you bringing these matters to our attention. We will work diligently to ensure such lapses are avoided in the future.
Warm regards,
Team StayVist