The property has a prime location in Doctors Colony, offering easy access to the city center. However, guests report significant issues like poor service, malfunctioning air-conditioning, unclean rooms, and inadequate facilities. There are mixed experiences with staff behavior; while some guests appreciate the polite manager, others describe a lack of professionalism. Amenities like drinking water and basic hygiene supplies seem to be inconsistent. Overall, cleanliness and service need major improvements.