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You are booking hotel for more than 30 days

Review Of SPOT ON The New View Regency0123401234

Kumarapuram, Thiruvananthapuram | 5.3 km drive to Thiruvananthapuram International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    43 Ratings, 19 Reviews

    excellent
    19%
    very good
    9%
    average
    28%
    poor
    14%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 1
    • 5
    • 3
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests have reported a variety of issues, such as lack of basic amenities like soap and drinking water, and dirty, cramped bathrooms. Customer service has been criticized for rude staff and upselling tactics. The property is said to be far from key attractions, with street noise being a concern. While some found the rooms satisfactory, many experienced problems with cleanliness and organization, leading to overall disappointment. The value for money has also been questioned, with high prices not matching the quality.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    gaurav.family with 1 kid

    We had a wonderful time at this hotel! The staff was friendly, and the atmosphere was perfect for families looking to relax and have fun.

    Travel Month: May 2025

    Room: Classic

    5.0

    Excellent Stay

    sahima.business

    Hotel delivered excellent business travel experience. Clean room and staff who understand professional travel needs completely.

    Travel Month: May 2025

    Room: Classic

    5.0

    Excellent Stay

    lalit.group

    The hotel offered plenty of room for our group. The common areas were perfect for socializing, and the staff was incredibly helpful throughout our stay.

    Travel Month: May 2025

    Room: Classic

    5.0

    Excellent Stay

    sneha.family with 1 kid

    We loved how close the hotel was to family attractions, making it easy to explore without long drives.

    Travel Month: May 2025

    Room: Classic

    5.0

    Excellent Stay

    maya.couple

    The atmosphere was so romantic. Soft lighting, warm hospitality, and delicious food made our weekend special.

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    binu b.couple

    booked for a/c room. when reached l am asked to pay ₹400 more. they said they provided only non a/c rooms for make my trip. horrible.

    Travel Month: May 2025

    Room: Classic

    3.0

    ok ok hotel

    jinu c.group

    no soap and drinking water was provided, very small bathroom, didnt even have space to turn around.

    Travel Month: Mar 2025

    Room: Classic

    3.0

    Average Stay

    siju s.couple

    satisfactory experience.... but there are no disturbances with staff and others..

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Stay

    ajas m.

    Very bad behaviour of those employees who work in that. Its a greecy spoon. Very cheep

    Travel Month: Jan 2025

    Room: Classic

    1.0

    Terrible Stay

    jitendra k.

    "extremely disappointed with my stay at this hotel. The room was filthy and disorganized, the staff were unhelpful and apathetic, and the services were subpar. The hotel's location was also inconvenient, far from the city's main attractions. The noise from the nearby street was also a major issue. Overall, i would not recommend this hotel to anyone. The prices are exorbitant for the quality of service provided. Definitely a waste of money. Rating: 0/5

    Travel Month: Jan 2025

    Room: Classic

    2.0

    Poor Stay

    arul p.loyalty-icon

    Worst experience

    Travel Month: Dec 2024

    Room: Classic

    • user photos
    1.0

    Terrible Stay

    sulaiman k.

    the receptionist was rude.they asked extra amount even though we booked double room for two persons.they have not provided clean bed sheet,free bottle water and bath soap in my opinion,

    Travel Month: Dec 2024

    Room: Classic

    3.0

    Average Stay

    lerin.

    The room was not good, what shown on the images is not exactly the real and the bathroom was very dirty and smelly. No images of the room but it was worst condition in my experience. Room is ok but toilet. Very worst

    Travel Month: Jan 2024

    Room: Classic

    2.0

    Poor Stay

    deepesh a.

    Room was dirty no ac small rooms used frequently by young couples no bedsheet. Staff was good

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Terrible Stay

    sarath c.family

    Ok

    Travel Month: May 2023

    Room: Classic

    3.0

    Average Stay

    ken a.

    I already booked and done payment through make my trip app, but still they asked 300rs more from me, i had to give them that.

    Travel Month: May 2023

    Room: Classic

    SPOT ON The New View Regency has replied on Wed May 31 16:22:13 IST 2023

    Hi, Robert! Thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Barbara

    1.0

    worst room ever

    pankaj t.loyalty-iconsolo

    I booked for 2 days but the owner said they will give room only for one day. This place is very difficult to find. Rooms stinks, no towel or bed sheets were provided, very arrogant behaviour. Overall 0/10

    Travel Month: Feb 2023

    Room: Classic

    4.0

    Good one

    vishnu r.business

    Nice room, neat and clean, no disturbances

    Travel Month: Jan 2023

    Room: Classic

    1.0

    Provided half the rooms

    muhammed.loyalty-icongroup

    I booked for 6 rooms, and got only 3 rooms. Make my trip is not taking responsibility for the issue

    Travel Month: Jan 2023

    Room: Classic

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