Absolutely Unsafe & Horrible Experience – Avoid Villa Elegano & MakeMyTrip!
I had one of the worst experiences booking Villa Elegano through MakeMyTrip. The villa was completely unsafe and not at all family-friendly. There were exposed backup electrical wires everywhere—an absolute hazard, especially since we were traveling with a 1.5-year-old and other small children.
On top of that, none of the basic amenities worked:
• Bathroom latches were broken
• Wi-Fi and TV were non-functional
• No support or urgency from MakeMyTrip or the property staff despite multiple complaints starting from 7 PM
At 9:30 PM, we were 7 adults and 4 children stranded without a safe or livable accommodation. Rather than resolving the issue or offering an alternative villa, we were left helpless.
definitely stay away from Villa Elegano—it’s a disaster.