The place is not a resort, but a cluster of a couple of rooms. The property is very small. Disappointment is there's no kitchen and restaurant services. The package included a complementary breakfast, but we were given only pooris, but not a buffet. No complaints about the staff, they did their best with the limited resources they have. The problem is management. Too expensive for this kind of a stay.
Solaris Beach View Resort Varkala By VOYE HOMES has replied on Thu Jun 20 16:01:30 IST 2024
Dear Sharath,
Thank you for sharing your feedback with us. We regret to hear that your recent stay did not meet your expectations. We understand your disappointment regarding the size of our property and the absence of kitchen and restaurant services. Regarding breakfast, we apologize for the limited offering provided and will review our options to better meet our guests' needs. We greatly appreciate your kind words about our staff, and we assure you that we are continuously working to enhance our services despite our constraints. Your comments about pricing are duly noted, and we will consider them for future adjustments. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience.
Warm regards,
Voye Homes