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Hathras, Hathras
57 Ratings, 14 Reviews
Last 10 Customer Ratings (Latest First)
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Bad experience at Balaji resort Hathras
first day we reached at 5am, at the gate the security guard was sleeping and when asked him to help to carry the luggage he said it’s not my job go by yourself. at reception, the guy was sleeping. he was angry why we disturbed him. despite it is mentioned they allow 24/7 and early check in. the reception is also the restaurant, everywhere was dirty , tissue paper thrown on floor everywhere. he was really rude and when asking anything he was just ignoring. we went to the room, it was at least 40 degrees. he didn’t even know how to turn on the ac, bathroom really disgusting. next day morning they put loud music in the corridor and other guest were coming to visit and making lot of noise. When u asked them to turn off the music they say we are used to work like that. I went for breakfast the receptionist didn’t even ask anything I ask for a toast and tea. I asked for Wi-Fi it was not working, they say they forgot to recharge Internet. they took 10mins and after they said it can’t be made now machine is down. I had to order another thing from menu. Again waited 20mins. after I went out, in the evening they didn’t clean the room and no clean towel. When I asked another one they sent after 20mins but it was stained I had to use it. next day same thing loud music in the morning. I asked to clean the room, when came back at night the room was around 50 degree (it’s not exaggerating) it was so hot i had to turn on the ac and let the room open for some time. they didn’t change the bed sheet and pillow cover. I called them to change the sheet, they came and rudely enter the room change the sheet and left the dirty sheet in the room itself. Within 5mins 2 power cut. Ac was not working and I was in the dark. No emergency lights. We said I want to go, and check out. He says do whatever you want it’s not my problem
Room: Premium
Excellent Stay
Good staff and very clean room with good environment for family and couples also. I am satisfied with all service given by this resort.
Room: Standard
Shri Balaji Resort has replied on Tue Aug 19 17:14:31 IST 2025
Thank you so much for your kind words! We’re delighted to know that you enjoyed our hospitality, cleanliness, and environment. It’s wonderful to hear that you had a comfortable and satisfying experience with us. We look forward to welcoming you and your family again soon!
Excellent Stay
Hotel is very high distance from the hathras, very good fooding quality, hotel very need and clean Hotel is very high distance from the hathras, very good fooding quality, hotel very need and clean
Room: Standard
Shri Balaji Resort has replied on Tue Aug 19 17:15:47 IST 2025
Thank you for sharing your feedback! We’re glad you enjoyed our food quality and cleanliness. While our location is a little away from Hathras city, many guests appreciate the peaceful environment it offers. We truly value your kind words and look forward to welcoming you again soon
Excellent Stay
The staff was so helpful and the basic enmities are there. The food was also amazing and I had a great time there. I recommend people to go there if they are going through the same route.
Room: Standard
Shri Balaji Resort has replied on Sun Jun 01 12:53:17 IST 2025
Thank you so much for your kind words! We're thrilled to hear that you found our staff helpful and enjoyed the food and amenities. It means a lot to know you had a great time with us. We truly appreciate your recommendation and hope to welcome you again on your next visit through the area! Safe travels!
everything gud
very good facility and gud Nature by staff feeling so gud food and nice clearing gud staff nice room
Room: Standard
Shri Balaji Resort has replied on Sat May 31 14:39:08 IST 2025
Thank you so much
Good Stay
Everything is fine but a boy asked extra money when we are entering to our room. And he was so unprofessional.
Room: Standard
Shri Balaji Resort has replied on Sat May 31 14:57:41 IST 2025
"We understand that this was an uncomfortable situation, and we're glad you're addressing it. It's important to acknowledge that the boy's behavior was inappropriate and unprofessional. We should ensure this doesn't happen again."
Excellent Stay
It was a pleasant stay at The Rich Grand Hotel,Agra.Staff was very supportive,Food are delicious,prime location near Tajmahal, ideal hotel for Staying in Agra at normal price.
Room: Standard
Shri Balaji Resort has replied on Sun Apr 13 00:42:38 IST 2025
Thank you for your kind words, We at Balaji resort strive to provide the best! looking forward to hosting you again soon.
Excellent Stay
I had a wonderful experience at shri balaji resort. Travel-ling from kashmir, i was in search of a cosy retreat outside the hustle and bustle of the city, and shri balaji resort exceeded my expectations with its inviting ambience and exceptional service. I highly recommend it!
Room: Family
Shri Balaji Resort has replied on Tue Jan 21 20:42:20 IST 2025
We are glad to serve you! Looking forward to your next stay with us.
Must visit place
It was a very good experience rooms are super clean and staff is very helpful, food is very nice also
Room: Standard
Shri Balaji Resort has replied on Thu Dec 26 13:30:15 IST 2024
We are truly grateful for your thoughtful review. We take immense pride in ensuring our customers' satisfaction and we are genuinely thankful for your support. We are eagerly looking forward to serving you again soon! Best regards,
Excellent Stay
Neat and clean room, food was good. Staff was sportive and on the toes.
Room: Executive
Shri Balaji Resort has replied on Fri Nov 22 16:22:58 IST 2024
We are truly grateful for your thoughtful review. We take immense pride in ensuring our customers' satisfaction and we are genuinely thankful for your support. We are eagerly looking forward to serving you again soon! Best regards, Team Balaji Resort
Average Stay
Stay was good but service was not good
Room: Deluxe
Shri Balaji Resort has replied on Mon Nov 18 02:04:18 IST 2024
Hello Sir, Thanks for your valuable feedback. I am sorry to hear that you did not have a good experience with us. Kindly help us know how can we make your stay better for the next time. Thank you.
Poor Stay
Hotel did not provide any invoice. Food hygiene not maintained. Room was not clean. No possibility for second time stay there.
Room: Deluxe
Shri Balaji Resort has replied on Sat Nov 30 23:21:18 IST 2024
Hello Sir, Thanks for your valuable feedback. I am sorry to hear that you did not have a good experience with us. Kindly help us know how can we make your stay better for the next time. Thank you
Average Stay
Place and ambience is good, i think it is far my town and food is also good. I didn't get hot water, rooms are clean, but i feel, they might be bed bugs, as i am unable to sleep well.
Room: Deluxe
Shri Balaji Resort has replied on Sat Nov 30 23:21:36 IST 2024
Hello Sir, Thanks for your valuable feedback. I am sorry to hear that you did not have a good experience with us. Kindly help us know how can we make your stay better for the next time. Thank you
Electricity issue
Freqquent ac tripping electricity issue was there in night almost for 3 hours ac was not working
Room: Deluxe
Shri Balaji Resort has replied on Sat Nov 30 23:21:54 IST 2024
Hello Sir, Thanks for your valuable feedback. I am sorry to hear that you did not have a good experience with us. Kindly help us know how can we make your stay better for the next time. Thank you
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