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Kartik Chowk, Ujjain | 5 minutes walk to Mahakaleshwar Jyotirlinga
107 Ratings, 74 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is located conveniently near Mahakaleshwar temple, making it accessible for pilgrims. However, numerous reviews highlight severe cleanliness issues, like dirty rooms, bad odors, and unwanted insects. Guests reported poor service with unavailable amenities like towels and hot water. While some appreciated the cooperative staff, many expressed dissatisfaction due to rude behavior and inadequate facilities. Overall, the contrast between the property's good location and its lackluster maintenance and service creates a disappointing experience for guests.
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Experience
Towel unavailable, room & bed was not clean, blanket was smelling, glass was not available on the window, Washroom was not clean, hotel is not good. proper locker room was not there, TV was not working, can't explain in words how much bad experience that was
Room: 3Bed Non A/C (No Parking)
This hotel deserves a negative ranking.
No towel, no hot water, no bath soap, no kettle, dirty bedsheets, dirty curtains, dilapidated walls, paint coming out of them, no room service, no cleaning, worst room ever! never stay here!
Room: Double Non A/C Room (No Parking)
Terrible Stay
familyBad experience, bad behaviour bad room bad service, room me smell tha, sare room me solan tha, towel dustbin kuch nah i mila tha
Room: 2 Bed AC Room (No Parking)
Terrible Stay
familyBaht gandagi thi, pure room me solan tha, kuch bhi sahi nahi tha, hotel wala sabse khrab room diya tha
Room: 3 Bedded AC Room (No Parking)
Average Stay
Ok
Room: 4Bed AC Room (No Parking)
Shree Dwarkadhish Palace has replied on Sun Oct 20 21:08:37 IST 2024
Thank you 😊
Unhygienic and poorly maintained hote
In photos, this property looks good, but in reality, it is not well maintained. Many cocroches and insects are there in the entire room. I would say that it was not worthy. I would recommend not to book such hotel, better go ujjain and see the property first, and then only book.
Room: 2 Bed AC Room (No Parking)
Wasted Proper
familyUnhygienic and unsupportive staff. There are many options in the vicinity. There are a lot of insects in the room, no cleanliness and the staff don't care about service. Waste of money and unsafe
Room: 4Bed AC Room (No Parking)
Terrible Stay
There is no single amenities was provided as mentioned in list. Even no towel, bad sheet was so dirty. Room was so stinky. After looking about room i have decided to leave the room and find new room
Room: 3Bed AC Room (No Parking)
Poor Stay
Loction is good, food is bad, amenities is poor, and service are very very bakwas, first the maneger are very bad behavior, becouse 2 hour late cheek out, they want room charge for one day, i say onday before to night maneger that cheek out can bi late for puja purpose, the maneger told me no matter, but morning maneger want money, but i do not pay, all public k look tha drama. Very bad hotel.
Room: 3Bed AC Room (No Parking)
Hotel dwarkadish palace
Good hotel for stay with family. .
Room: 2 Bed AC Room (No Parking)
Average Stay
Location was cool. Very nearby to temple. However stay was not that comfortable as it was not that clean. However it can be improved
Room: Double Non A/C Room (No Parking)
Shree Dwarkadhish Palace has replied on Sun Apr 21 08:33:44 IST 2024
Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our varios parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
Do not stay here coz its not worth at all, do not waste your money.
This is not hotel its a dharamshala & i think dharmshala is better than this, it stinks so bad, coridors not clean rooms not clean at all unhygienic enviorment and cockroaches also in the room, same day we shifted another hotel, staff is untrained & very bad behaviour, dont waste your money to stay here, its a bad hotel, makemytrip remove this hotel from your services its just not worth it.
Room: Double Non A/C Room (No Parking)
Shree Dwarkadhish Palace has replied on Sat Mar 09 13:35:38 IST 2024
Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our varios parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
Worsted palace
Shree dwarikadhish palace ujjain ka sabse bekar hotel hai, please ya-ha pe koi na jaye.
Room: Double Non A/C Room (No Parking)
Shree Dwarkadhish Palace has replied on Sat Mar 09 13:35:45 IST 2024
Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our varios parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
Bad service
Very poor n third class service. Manegement is very hard
Room: Double Non A/C Room (No Parking)
Shree Dwarkadhish Palace has replied on Sat Mar 09 13:35:51 IST 2024
Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our varios parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
Food is good
Safety is excellent. Because of cctv camera in all corridors
Room: Double Non A/C Room (No Parking)
Shree Dwarkadhish Palace has replied on Sat Mar 09 13:35:58 IST 2024
Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our varios parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
Things are good
Nice cooperative staff, location is good near shree mahakaal temple.
Room: 3Bed Non A/C (No Parking)
Shree Dwarkadhish Palace has replied on Sat Mar 09 13:36:04 IST 2024
Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our varios parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
Food, hygiene & safety
Check-in time at 0930h, we reached early and have to wait despite rooms were vacant. Direct customers were entertained immediately with higher profit. Food quality was poor. Hygiene & safety was average. Room was well maintained and stay was comfortable.
Room: Double Non A/C Room (No Parking)
Shree Dwarkadhish Palace has replied on Sat Mar 09 13:36:54 IST 2024
Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our varios parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
Hygiene
Very poor. Dust is there racks bed borders and hanging
Room: 4Bed Non A/C (No Parking)
Shree Dwarkadhish Palace has replied on Sat Mar 09 13:37:01 IST 2024
Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our varios parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
Nice stay
Nice location, good behavior staff. Value for money over all good
Room: 4Bed Non A/C (No Parking)
Shree Dwarkadhish Palace has replied on Sat Mar 09 13:37:07 IST 2024
Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our varios parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
Refreshing stay
Hotel staff was very cooperative. Location is very good. Rooms are spacious. Check in and check out time suits the pilgrimage visit
Room: Double Non A/C Room (No Parking)
Shree Dwarkadhish Palace has replied on Sat Mar 09 13:37:38 IST 2024
Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experience. We regret the inconvenience you faced and the inferring disappointment. We have made a careful note of your low marking on our varios parameters. Please be assured that the concerns are being looked into and the necessary action will be taken. Thank you for bringing it to our attentions. We would request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage and look forward to hosting your stay once again and aspire to exceed all expectations. Thank you once again for choosing us.
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