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Review Of Shiv Niwas Palace by HRH Group of Hotels0123401234

Silawatwari, Udaipur | 3 minutes walk to Lake Pichola

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.4
    Excellent

    800 Ratings

    excellent
    62%
    very good
    22%
    average
    9%
    poor
    2%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 4
    • 4
    • 3
    • 5
    • 1
    • 5
    • 1

    Rating Categories

    • Hospitality4.5
    • Facilities4.3
    • Food4.3
    • Room4.4
    • Cleanliness4.4
    • Value For Money4.0

    Sort by:

    Positive first
    4.0

    Comfortable and regal experience

    bhavneet s.family with 1 kid

    The location is great, its centrally located in the heart of the city and same campus as the City Palace. The rooms are tastefully done and spacious with all required amenities. The food was good though expensive. The staff os courteous and helpful. Would highly recommend for the royal feel and experience.

    Travel Month: Oct 2025

    Room: Palace Room

    5.0

    Excellent Stay

    kanthi k.family

    Had a wonderful experience! Place was clean, service was excellent, food was delicious and not to mention that the breathtaking views and ambience were memorable!

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Terrace Suite Mountain View

    5.0

    Wonderful stay

    deepti b.family

    Our stay at Shiv Niwas Palace, Udaipur has been an absolute delight. The palace itself is stunning, but what truly made our experience special was the warmth and care of the staff. Every morning, Lalu Ram ji made sure we had a wonderful breakfast and looked after us with such kindness. The food throughout our stay was excellent — fresh, delicious, and beautifully served. Shivram ji kept our room spotless and welcoming, and coming back after sightseeing to little surprises of cookies and chocolates was such a thoughtful touch. A big thank you to Rahul, Pahumi, Abhimanyu and the concierge team for arranging everything so perfectly, and to the golf cart driver who was always there with a smile whenever we needed him. The hospitality here goes beyond service — it feels genuine, heartfelt, and personal. We leave with beautiful memories and so much gratitude to the entire team for making our stay so memorable.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Palace Room

    1.0

    Terrible Stay

    naveen v.business

    No heritage left but sold as heritage hotel..nothing good about it except location...looks like out of the palace some left out area is allocated for this hotel..waste of money...

    Travel Month: Aug 2025

    Room: Palace Room

    5.0

    Excellent Stay

    anshita m.family with 1 kid

    Excellent stay with such a warm staff and hospitality ... luxurious stay inside the city palace and access to all the best locations .. will definitely go there again

    Travel Month: Aug 2025

    Room: Terrace Suite Lake View with Sit Out

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    1.0

    poor experience

    neeraj m.family with 1 kid

    Rooms are very poor,u feel like u r staying in servent rooms.on MMT ,Property is showing like very big property but in actually 50% property is private ,Not accessible to us.only 1 Small restaurent is there ,very small pool.

    Travel Month: Jul 2025

    Room: Palace Room

    5.0

    Excellent Stay

    sumit k.couple

    the great Heritage property on a good location the food was also great royalfeel of the property

    Travel Month: Jul 2025

    Room: Palace Room

    5.0

    Shiv Niwas Palace is truly a gem.

    deepak b.couple

    Located within the City Palace complex, the property offers a serene and peaceful atmosphere—especially after 8:00–8:30 PM when the crowds thin out and the surroundings become beautifully quiet. From the balcony, you get a calming lake view that adds to the overall sense of tranquility. The in-room dining service is impressive—timely and delicious. Every dish we ordered was flavorful and well-prepared. Even the breakfast was a wonderful experience with a great spread and quality. The rooms, views, and location are all just perfect. Everything about this place exceeded expectations, and I honestly have no complaints. Would highly recommend it for a peaceful, royal Udaipur experience.

    Travel Month: Jun 2025

    Room: Terrace Suite Lake View with Sit Out

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    5.0

    excellent stay

    krunal p.business

    It was an extraordinary experience staying in palace and never felt such royalty in any 5* hotel so far. Recommended!

    Travel Month: May 2025

    Room: Palace Room

    3.0

    Average Stay

    anubha g.

    For the price they are charging, rooms and property are not worth it. Though food (we had breakfast) was amazing and staff was really friendly and helpful.

    Travel Month: May 2025

    Room: Palace Room

    3.0

    cleanliness

    ravi p.couple

    not up the mark according to 5 star property....lizard was there in our rooms....spider webs were there in our room...

    Travel Month: Apr 2025

    Room: Terrace Suite Lake View with Sit Out

    3.0

    Not Happy

    bhupendra s.family with 2 kids

    I felt I overspent on the room, it was more like servant quarter with no view. Most of the property is private and reserves for his highness of Udaipur,Better to book other hotels near to pichola lake

    Travel Month: Apr 2025

    Room: Palace Room

    5.0

    "A Royal Experience with Exceptional Hospitality"

    shashwat r.loyalty-iconfamily with 1 kid

    I had a truly wonderful experience at Shiv Niwas Palace. From the moment I arrived, the staff's hospitality was outstanding—they were warm, courteous, and always eager to assist with a smile. The room was exceptional, blending royal elegance with modern comfort. It was spacious, impeccably clean, and well-maintained, offering breathtaking views and a luxurious ambiance. The attention to detail in the décor and amenities made my stay even more enjoyable. Overall, my stay was memorable and beyond expectations. I highly recommend Shiv Niwas Palace for anyone seeking a luxurious and comfortable experience. Will definitely visit again!

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Terrace Suite Mountain View

    4.0

    Good Stay

    vaibhav s.loyalty-iconfamily

    Location of the hotel is excellent. Services and response of all employees are too good. The concerning part was only the size of bed and a. C. Ac was right upon our head and on 2nd day the cooling was not there. Food is too costly and against costing quantity is very little. Except this everything was beyond our expectations.

    Travel Month: Nov 2024

    Room: Palace Room

    1.0

    Ok

    dharmendra c.loyalty-iconfamily

    Made our experience very bad you will get a room in the hotel will not get to use premises no service

    Travel Month: Oct 2024

    Room: Terrace Suite Lake View with Sit Out

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    5.0

    The place to stay for pichola lake facing rooms

    balaji i.family

    Ambience: 5/5 room cleanliness & functionality: 5/5 service: 5/5 location: 5/5 family travel option: absolutely!

    Travel Month: Sep 2024

    Room: Terrace Suite Lake View with Sit Out

    5.0

    Royal!

    rangarajan k.loyalty-iconfamily

    Simply put, royal stay at amazing value prices. Thanks to mr. Rahul for a great service !

    Travel Month: Sep 2024

    Room: Palace Room

    3.0

    Average Stay

    raghav u.loyalty-icon

    At this price point buffet had very limited options, room was neat and clean and staff was very courteous, however its not value for money property

    Travel Month: Aug 2024

    Room: Palace Room

    5.0

    Excellent Stay

    nancy p.

    Amazing luxury stay - lovely hosting

    Travel Month: Aug 2024

    Room: Palace Room

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    5.0

    Shiv niwas magical palace

    rajesh p.family

    Shiv niwas palace is a magical place. Staff is excellent, very friendly and courteous. Property is very clean, well organized and the courtyard is an amazing place. Our royal suite was wonderful, very spacious, great lake views.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Royal Suite Mountain View with Airport Transfers

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    • user photos
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