Select CheckIn Date

-

Select CheckOut Date

Select a valid date

September  25
Su
Mo
Tu
We
Th
Fr
Sa
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October  25
Su
Mo
Tu
We
Th
Fr
Sa
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1

You are booking hotel for more than 30 days

Review Of Sheratone - A Luxury Hotel0123401234

Near Mount Abu Bus Stand, Mount Abu | 10 minutes walk to Nakki Lake

    User Rating & Reviews

    • everyone
    • couple
    • family
    2.7
    Average

    22 Ratings, 15 Reviews

    excellent
    23%
    very good
    9%
    average
    18%
    poor
    14%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 5
    • 3
    • 1
    • 2
    • 1
    • 4
    • 3

    Rating Categories

    • Location2.6
    • Cleanliness2.0
    • Room1.0
    • Food2.5
    • Hospitality2.4
    • Value For Money1.4
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appear to have mixed feelings about this property. While some appreciated the early check-in provision and found the service from staff to be genuinely hospitable, many others faced issues like poor room conditions, inadequate facilities, and a lack of on-site dining options. Concerns about high tariffs, uncleanliness, and insufficient responsiveness from the staff were significant drawbacks. Overall, while there were flashes of good service, multiple reviews indicate that the property may not meet expectations primarily regarding room quality and value for money.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    deepa t.family with 1 kid

    Sheratone at mount Abu very nice place …too good staff behaving service n room r also excellent food is also so good in taste all over nice place to stay

    Travel Month: May 2025

    Room: Premium Room

    5.0

    Excellent Stay

    jadav j.couple

    probably the best hotel in town . good room service, luxurious hotel, also atmosphere of hotel is very nice and the most important thing staff is very nice.

    Travel Month: May 2025

    Room: Premium Room

    • user photos
    1.0

    Terrible Stay

    naresh.family

    Reception manager rudlibehve and not satisfactions all safe next time not staying in hotel.

    Travel Month: Aug 2023

    Room: Premium Room

    4.0

    Very good eperience

    karan a.couple

    We stayed their for two days, we reached early in the morning and our check-in time was late but, hotel staff provided us one temporiry room which was also good for some time rather to keep waiting us in reception area and as soon as our room get ready they provide us our pre-booked deluxe room it was very good. Overall it was very good experience. Thanks and keep it up.

    Travel Month: May 2022

    Room: Super Deluxe room

    3.0

    Hotel sheraton

    shailesh p.couple

    Service is poor. Tarrif is high in comparison to the facilities offered. No restaurant in the hotel. Food is available only as a room service and that too take lots of time.

    Travel Month: May 2022 (3-Night Stay)

    Room: Super Deluxe room

    5.0

    Our family stay

    rajan r.family

    We really enjoyed the hotel owners and staff hospitality and their eagerness to serve us, when ever we would return to the hotel the lobby attendant would come and ask us if we need anything, now days even five star hotels don't give such service as they have cut their staff and i did experience it myself. Finally i can can that the hotel is underrated. Fabulous experience
    Clean and maintained to 5 star standards, personal touch of the owners presence to check everything showed a great aspect of hospitality standards

    Travel Month: Jan 2021

    Room: Premium Room

    Sheratone - A Luxury Hotel has replied on Wed Nov 10 17:07:48 IST 2021

    Dear sir thank you for your review and we are all so pleased that you enjoyed all aspects of your stay. We are grateful for your kind words of appreciation for our service, hospitality and location. Our team does strive to deliver exemplary service and thank you for recognizing their efforts. Once again, thank you and we hope to see you again. Have a nice day!

    1.0

    Very poor services and rooms was not as per deal done with make my trip

    bijal g.family

    The rooms which we have choice was not as per that and rooms which was given was bad after one day stay I got the other room breakfast I have to beg for.

    Travel Month: Mar 2020 (3-Night Stay)

    Room: Deluxe 2 Bed AC Room

    1.0

    Pathetic rooms and service

    harshil a.friends

    Bad experience. Room pictures shown while online booking is different than allotted ones. While booking hotel has only 1 category of room and after check-in room allotted were in really bad condition. Upon inquiring the same counter guy said the better rooms are of higher price and you have to pay more where as the rooms were booked only by checking online. In the morning when reached for breakfast, staff was clueless for complementary breakfast in package. Took more than 25 mins to decide what should they gave us. Service was absolutely slow and no proper answer were given by restaurant staff or hotel booking staff. Will definitely not recommend staying in this hotel.

    Travel Month: Jan 2020

    Room: Deluxe 2 Bed AC Room

    2.0

    Room

    shobhit v.family

    In case of room. No dustbin, old normal television, furniture incomplete, tiles at bathroom break. Paint of wall poor. Totally terrible experience

    Travel Month: Nov 2019

    Room: Deluxe 2 Bed AC Room

    1.0

    Terrible Stay

    ashish n.couple

    Not good hotels room and not deluxe room only classic room.

    Travel Month: Nov 2019

    Room: Deluxe 2 Bed AC Room

    5.0

    Food

    rakesh p.loyalty-iconfamily

    Food was good and safe is very cooperative

    Travel Month: Apr 2019

    Room: Premium 2 Bed AC Room

    Sheratone - A Luxury Hotel has replied on Fri Dec 03 11:26:17 IST 2021

    Dear sir/madam, we are so thankful to receive your reviews and ratings. We are happy that we were able to create such a nice experience for you and also a memorable stay with us. We hope you visit us again for another joyous experience. Have a nice day!

    1.0

    Don't Get Trapped

    nitin g.group

    This is the worst hotel I have experience. I have booked this hotel during my new year visit. When we reached there the owner showed us the room and it's too dirty no one can't even imagine. When we told this that we don't need this room he told us if you want better room you need to pay extra. We are four guys and at the time of check-in they have provided a room with 3 bed which are stinking and matresses are dirty with spots in them. Blankets are even very horrible completely torn. Never Visit.

    Travel Month: Dec 2017

    Room: A/c Deluxe 4 Bed

    1.0

    Worst experience

    tejash p.family

    Worst place not value for money. The rooms are third class category Don't go for it. Very expensive room. Location is good. Exterior is good but rooms are very old. TV is not working and quite old So don't go

    Travel Month: Oct 2017

    Room: Deluxe Room

    2.0

    Average location and service

    faiyaz p.group

    Worst service and rooms Hotel was conjested, expensive according to money and facility! Will not stay there in my life !! Will not suggest to anybody !!! Not value for money !!! Staff was not cooperative

    Travel Month: Jul 2017

    Room: A/c Deluxe 3 Bed

    1.0

    Very rude behaviour.

    shraddha.couple

    Very rude behaviour by the owners. Highly priced. Not recommended. Avoid booking here. Bad experience. They so not consider online bookings. MMT ... Do not list this hotel on your site if there is no contratct.

    Travel Month: May 2017

    Room: Standard Room

    Areas in Mount Abu

    Reviews of other Mount Abu Hotels

    Show More

    Five Star Properties in Mount Abu

    Top Searched hotels nearby Mount Abu

    Abu Road

    Amritara Jawai Resort

    0 1 2 3 0 1 2 3 4

    ₹ 20,000

    Per Night

    Falna

    Hotel The Hind

    0 1 2 3 0 1 2 3 4

    ₹ 3,600

    Per Night

    Ricco Colony

    Shivdhara Resorts

    0 1 2 3 4 0 1 2 3 4

    ₹ 5,699

    Per Night

    Palanpur

    Talahati

    Balaram Palace Resort

    0 1 2 3 4 0 1 2 3 4

    ₹ 5,200

    Per Night

    Chitrasani

    Similar Star Rating Hotel in Mount Abu

    Near Mount Abu Bus Stand

    Near Mount Abu Bus Stand

    Near Mount Abu Bus Stand

    Sani Gaon

    Near Mount Abu Bus Stand

    STAR VILLA

    0 1 2 0 1 2 3 4

    ₹ 2,106

    Per Night

    Near Mount Abu Bus Stand

    Hotel Swagat

    0 1 2 0 1 2 3 4

    ₹ 2,205

    Per Night

    Near Mount Abu Bus Stand

    Near Mount Abu Bus Stand

    Near Mount Abu Bus Stand

    Far Out Field Resort

    0 1 2 0 1 2 3 4

    ₹ 2,500

    Per Night

    Mount Abu

    Similar Property Type in Mount Abu

    Hotel Lake Palace

    0 -1 0 1 2 3 4

    ₹ 3,200

    Per Night

    Near Mount Abu Bus Stand

    The Jaipur House

    0 1 2 3 0 1 2 3 4

    ₹ 8,500

    Per Night

    Sani Gaon

    Rudraksh Inn

    0 1 2 0 1 2 3 4

    ₹ 1,873

    Per Night

    Near Mount Abu Bus Stand

    Hotel Gorbandh

    0 1 2 0 1 2 3 4

    ₹ 2,160

    Per Night

    Near Mount Abu Bus Stand

    Near Mount Abu Bus Stand

    Hotel Good Luck Residency

    0 -1 0 1 2 3 4

    ₹ 1,458

    Per Night

    Near Mount Abu Bus Stand

    Near Mount Abu Bus Stand

    Hotel Hillock

    0 1 2 3 0 1 2 3 4

    ₹ 6,500

    Per Night

    Near Mount Abu Bus Stand

    Near Mount Abu Bus Stand