Shakuntala Palace has a prime location and offers a royal ambiance, making it ideal for couples and travelers. Guests appreciate the spacious rooms and polite staff, with many praising the delicious food. However, there are consistent concerns about cleanliness, with dirty bathrooms and poorly maintained rooms noted frequently. Additionally, some guests reported slow service and issues with room amenities. Overall, it presents a blend of heritage charm with both positive experiences and areas that need improvement.