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Husainganj, Lucknow
341 Ratings, 114 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the great location and ample parking space of the property, as well as the spacious rooms and friendly staff. However, many have pointed out issues with bathroom cleanliness and service quality. While some enjoyed the food and overall ambiance, others found the maintenance lacking and room amenities like AC in need of attention.
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Good Stay
Wiech Hotel l have booked through your organisation all are fine and good. Already l highly recommend to all my friends, relative and other people for contacting with you.
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Fri Nov 07 10:43:46 IST 2025
Thankyou so much sir for your great feedback.
Great stay
Overall stay is so good. Great location. Had sufficient space to park vehicle. Room is also very good.
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Fri Nov 07 10:42:38 IST 2025
Thank you so much for your great feedback.
Average Stay
Poor bathrooms, No tea coffee makers in the room. Big rooms and good parking space.
Room: Executive Room
Terrible Stay
Worst experience!! AC not working, water drops are coming from AC. In bathroom, the water is not flowing properly. If a person bath then it takes around 2 hours for the water to flow from the bathroom.
Room: Executive Room
Terrible Stay
No need
Room: Executive Room
Excellent Stay
Manager and staff is so good, as well as cleaning is also good, stay at affordable rate and near to heart of city
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Wed Oct 01 10:40:03 IST 2025
THANKYOU SO MUCH TO YOUR THIS GRAT FEEDBACK
Excellent Stay
very comfortable stay at the hotel
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Fri Sep 19 10:03:44 IST 2025
Thank you so much sir for your great feedback
Excellent Stay
I had wonderful experience staying in Shakuntala Palace. Quality of food and services is awesome.
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Wed Oct 08 13:14:23 IST 2025
Im gratfilly to your feedback dear sir.
Poor Stay
Though the property is in main location, it is not maintained well. No food was available after 10.30 PM, before 7 AM. Since paid the amount forced to stay, not worth for the money.
Room: Executive Room
Average Stay
property looked good. Rooms are worn out, toilets not clean, lousy reception. property looked good. Rooms are worn out, toilets not clean, lousy reception.
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Mon Sep 22 11:38:37 IST 2025
Thank you so much for yoy this great feed back sir
Excellent Stay
Very excellent clean
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Wed Aug 27 14:51:20 IST 2025
Thank you for your great feedback.
Excellent Stay
hotel was very good. staff was very cooperative. hotel was so so bea hotel was very good. staff was very cooperative. hotel was so so beautiful
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Mon Sep 22 11:39:14 IST 2025
Thankyou so mucj for your this lovely feedback
Excellent Stay
excellent staff and good food excellent staff and good food
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Mon Jul 21 12:04:23 IST 2025
Dear Sir,thankyou for your rating to our hotel.
good place
The location is really, like the center of every tourist spot, food is good, it's a beautiful and clean property, ony thing that needs a little work is service also the utensils need an update, utensils sent are not up to the mark
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Mon Sep 22 11:41:31 IST 2025
Thankyou so much for your this feed back dear sir
Good Stay
my stay was nice and cherishable my stay was nice and cherishable.
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Mon Jul 21 12:31:08 IST 2025
Dear , Arun Thankyou for your valubal feedback .
Excellent Stay
A very nice hotel, with very well mannered and accommodating staff. Food was excellent. Felt homely and pleasant. Would come here to stay again!
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Mon Jul 21 12:32:38 IST 2025
Thank you SO Much for your valubal feed back dear Radhika Ma'am.
Iam very ha
very peaceful atmosphere and good service
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Mon Jul 21 12:36:18 IST 2025
Thank your so much Mohini maam for your this great feedback .
Parking
best part of this hotel 1. parking 2. location 3. prise 4. food
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Mon Jul 21 12:49:58 IST 2025
Thankyou so much for your great feedback
Good Stay
Good location,Reception people were helpful. Overall nice experience
Room: Executive Room
Shakuntala Palace - A Heritage Hotel has replied on Mon Sep 22 11:42:15 IST 2025
Thank you so much sir for you this great feedback to uss.
Terrible Stay
I want refund
Room: Executive Room
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