I had a very disappointing experience with MakeMyTrip. I booked a property that was as a resort, but upon arrival, it turned out to be a cramped two-room building with none of the promised amenities.
There was no proper road access or covered parking, and the place had no legal name board, reception, or signage—raising serious concerns about its legitimacy. The bedroom had transparent windows and curtains, offering no privacy, and the bathroom ventilator was completely open, which felt unsafe and uncomfortable for a family stay.
We had to refuse check-in immediately. I reported this to MakeMyTrip's supervisor team, but unfortunately, I’ve received no meaningful resolution so far.