The location is not great but the property is okay. What is worst thing about the place is their terms and conditions which is terrible. So we during our 8 days trip stayed here on the last day(our 4th hotel where we stayed). They said they would charge my 6year old child extra and said he is not an infant. On my resistance to it, they said they will see what can be done. We stayed there for a day and when we left in the morning and went for breakfast at around 7:20am ( breakfast starts at 7:30am), the manager didnot say us anything but shouted at his juniors that why we were allowed early. We had said them the night before that as we have an early morning flight, we would want a little early breakfast because we need to leave by 7:45am. And we did not create any chaos when we reached for breakfast instead we quietly wanted to take whatever was available so that we can leave by 7:45am. We were 6 people including a child and 3 senior citizens. But the manager was really rude and loud when he shouted at his junior which we could clearly hear. And he was not at all cordial with us. I won't at all recommend this place . All the places we visited in Andaman had such great service except for this place.
Sea Hills Hotel has replied on Mon Aug 18 19:54:04 IST 2025
We are truly sorry to read about your experience and sincerely apologize for the disappointment caused during your stay. While we are glad you found the property okay, it is deeply concerning to hear about the issues you faced with our policies and, more importantly, the behavior and attitude you experienced from our management team.
The situation regarding your child’s charges and the way your request for an early breakfast was handled should have been dealt with politely and with care, especially considering your family was traveling with a child and senior citizens. It is unacceptable that you felt disrespected or uncomfortable, and we are extremely regretful that our approach fell far short of the warmth and hospitality that Andaman is known for.
Please be assured that we are taking your feedback very seriously, and this matter will be addressed with our management team to ensure such behavior is never repeated. Guest comfort and respect are our top priorities, and we deeply regret failing you in this regard.
We sincerely apologize once again for the unpleasant experience and truly value your honest feedback. We hope you may give us another chance in the future to serve you