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Review Of Sapphire Boutique Hotel0123401234

Belapur CBD, Navi Mumbai | 1.5 km drive to ITC Park

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    600 Ratings, 227 Reviews

    excellent
    47%
    very good
    27%
    average
    15%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 4
    • 5
    • 2
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness4.4
    • Food4.0
    • Value For Money3.7
    • Facilities3.8
    • Security3.9
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    Reviews Summary

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    Guests appreciate the excellent hygiene, courteous and helpful staff, and delicious food. The property boasts a prime location with easy access to restaurants and shopping areas. Many highlight the pleasant ambiance and clean, comfortable rooms. While some noted the compact room sizes and limited parking, overall, the experience remains positive, reflecting good value for business and family stays.

    Sort by:

    Positive first
    4.0

    Great service amazing location just small rooms

    rashmi s.family

    rooms are ok small but tidy and neat all kind of facilities except mini bar is there in room room service and overall service is extremely good. breakfast has limited options but each and everything is good in taste and it's very fresh all food items in room service are also very good. the location of this hotel stands out all big shopping outlet ,D Mart , restaurants are just walkable overall a good stay with good service

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Standard room

    • user photos
    • user photos
    2.0

    Poor Stay

    poonam k.solo

    The room was too dark, the lights were not working properly. The amount The charge compared to that the room quality was not good, breakfast was hardly any option and no taste. I won't recommend this hotel to anyone

    Travel Month: Oct 2025

    Room: Standard room

    Sapphire Boutique Hotel has replied on Mon Oct 13 21:00:54 IST 2025

    Dear Ms. Poonam Karkhanis, Greetings !!!!! Thank you for sharing your feedback about your recent with us. We are sorry to hear that the room lights were not to your liking and that our breakfast did not meet your expectations. We will look into improving our lighting options and ensure that our breakfast spreads are presented in a way that showcases the variety we offer. Regarding the charges, we appriciate your feedback and would like to discuss this further with you. Our rates are competitive , but we understand that perceptions of value can vary. If you would like to discuss any other aspect of your stay, please don't hesitate to reach out. We hope you will give us the opportunity to serve you better in the future. Best Regards

    5.0

    Excellent Stay

    sandeep.solo

    Over all its good and hygiene wise Good..staff are good

    Travel Month: Oct 2025 (4-Night Stay)

    Room: Standard room

    Sapphire Boutique Hotel has replied on Sat Oct 18 16:05:58 IST 2025

    Dear Mr. Sandeep Vishwanath, Greetings !!! We are thrilled to hear that you had a wonderful experience during your stay with us ! We are grateful for your kind words about our staff, who work hard to ensure that every guest feels welcome and cared for. It's fantastic to know that they were able to meet your needs and make your stay special. Thank you again for your wonderful review...... Best Regards

    5.0

    Excellent Stay

    agostinho c.solo

    A very nice Property to Stay in Navi Mumbai... Courteous Staff always ready to assist..Good Food and Buffet Breakfast and Clean rooms....Nice Location...Overall a satisfying experience and definitely recommended..

    Travel Month: Sep 2025

    Room: Standard room

    Sapphire Boutique Hotel has replied on Tue Oct 07 14:10:02 IST 2025

    Dear Mr. Agostinho Carvalho, Greetings !!! Thank you so much for taking the time to share your wonderful review about your stay with us. We are thrilled to hear that you enjoyed the facilities provided by our hotel and rated us 5 Star. We are grateful for your kind words and appreciate the trust you've placed in us. Our team works hard to ensure that every guest has a memorable experience , and it's fantastic to know that we've succeeded in meeting your expectations. We hope to welcome you back soon and continue to provide you with exceptional service. Thank you again for your wonderful review.......... Best Regards T K Devendra General Manager Sapphire Boutique Hotel...Read Less

    4.0

    Sapphire botique hotel good services

    tapas k.family

    very good.Location is ideal, food is good, various amenities and room service was quite good very good services

    Travel Month: Sep 2025

    Room: Premium Deluxe

    Sapphire Boutique Hotel has replied on Thu Sep 25 21:01:33 IST 2025

    Dear Mr. Tapas Kumar Chakraborty, Greetings !!! Thank you for taking time to share your wonderful review. We are thrilled to hear that you enjoyed our location, food and service. Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon. Kind Regards Sapphire Boutique Hotel Management

    5.0

    Excellent Stay

    prashant k.solo

    nice stay. good food. trained staff. clean rooms. overall stay is awsome. connectivity is nice. location is near to railway station & main road

    Travel Month: Sep 2025

    Room: Standard room

    Sapphire Boutique Hotel has replied on Mon Sep 22 22:50:20 IST 2025

    Hello Mr. Prashant!, We are delighted at the opportunity to host you. We sincerely thank you for the rating. We hope to get a chance to serve you again, at Sapphire Boutique Hotel.

    3.0

    Average Stay

    harish s.business

    Rooms were average, very compact in size. A little bit expensive compared to the room size and amenities.‌ Food was good with options. Staff were good and helpful.

    Travel Month: Aug 2025

    Room: Standard room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos

    Sapphire Boutique Hotel has replied on Sat Aug 16 14:29:51 IST 2025

    Dear Mr. Harish, Greetings !!! Thank you for sharing your feedback about your stay with us. We are sorry to hear that our rooms didn't meet your expectations in terms of size. We understand that room size can be a crucial factor in guest satisfaction. We appreciate your comment about the pricing being a bit high compared to room size and amenities. We'll take this feedback into consideration for future improvements and pricing strategies. We are glad to hear that you enjoyed our food and found our staff to be nice and helpful. We strive to provide excellent service and cuisine, and its great to know that we succeeded in these areas. Thank you again for your valuable feedback. We hope to have the opportunity to serve you better in the future. Best Regards T K Devendra General Manager Sapphire Boutique Hotel

    5.0

    Excellent Stay

    prashant k.solo

    super stay. nice facility. great food. pleasant stay.good connectivity. ambience is nice too. rooms are super clea super stay. nice facility. great food. pleasant stay.good connectivity. ambience is nice too. rooms are super clean

    Travel Month: Aug 2025

    Room: Standard room

    Sapphire Boutique Hotel has replied on Thu Aug 14 13:22:41 IST 2025

    Dear Mr. Prashant Kumar, Greetings !!! Thank you so much for taking the time to share your wonderful review about your stay with us. We are thrilled to hear that you enjoyed the facilities provided by our hotel and rated us 5 Star. We are grateful for your kind words and appreciate the trust you've placed in us. Our team works hard to ensure that every guest has a memorable experience , and it's fantastic to know that we've succeeded in meeting your expectations. We hope to welcome you back soon and continue to provide you with exceptional service. Thank you again for your wonderful review.......... Best Regards T K Devendra General Manager Sapphire Boutique Hotel

    3.0

    An average. Only stay, don't expect hospitality.

    sunil k.family

    For only a stay, the hotel was good. Not to expect hospitality. Some staff lacks hospitality etiquette. Food is good.

    Travel Month: Aug 2025

    Room: Premium Deluxe

    Sapphire Boutique Hotel has replied on Thu Aug 14 13:14:28 IST 2025

    Dear Mr. Sunil Karkera, Thank you for sharing your feedback about your stay with us on MMT. We are glad to hear that you found our our hotel good for stay and appreciated the food. However , we are sorry to hear that our hospitality didn't meet your expectations. We take your feedback seriously and will work on enhancing our staff's hospitality etiquette to ensure that our guests feel welcomed and cared for during their stay. We will provide additional training to our staff to improve their communication skills, attentiveness, and overall guest experience. Thank you again for your valuable feedback. We hope to have the opportunity to serve you better in the future. Best Regards T K Devendra General Manager Sapphire Boutique Hotel

    3.0

    good experience because of prime location of the hotel in Belapur

    srishti a.family

    Location is prime. Food is also good. Bathrooms are very small and since one cannot open the window so you have to keep the ac on 24/6 which can cause cold / cough if you are sensitive to such situations.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe Room

    Sapphire Boutique Hotel has replied on Tue Aug 12 21:23:00 IST 2025

    Dear Ms. Srishti Ashish, Thank you for sharing your thoughtful review about your stay with us. We are delighted to hear that you enjoyed the hotel's overall ambiance, food and location. Your kind words about these aspects of our service are greatly appreciated. We also appreciate your feedback regarding the bathroom size and the inability to open windows due to security reasons. We understand that these aspects can impact the comfort and experience of our guests. We will take your comments into consideration for future improvements, especially regarding room design and potential solutions for ventilation. Thank you again for your valuable feedback. We are glad you enjoyed your stay with us, and we look forward to welcoming you back. Best Regards Tangraj K Devendran General Manager Sapphire Boutique Hotel

    1.0

    Terrible Stay

    raman r.solo

    Their reception is horrible, whatever you ask he gives reply in a very weird tone, too much of arrogance, when I told to his senior he took this very lightly & suggested me to write a review, never experienced this in my life before.

    Travel Month: Jul 2025

    Room: Standard room

    Sapphire Boutique Hotel has replied on Tue Aug 12 21:50:24 IST 2025

    Dear Mr. Raman Reddy, Thank you for sharing your feedback about your stay with us. We are sorry to hear that your experience didnt meet your expectations. However, we would like to clarify a few points during your stay : 1. Early Check In: Our policy on early check in was clearly stated to you and communicated that an options for a fee, which is applicable to ensure a smooth transition for our guests. 2. Extra Person : We take guest safety and security seriously . Adding extra guests without prior intimation and approval from our front desk is not allowed, as it affects room occupancy and billing. We understand that this might have caused inconvenience, and we will ensure that our staff communicates this policy more clearly. 3. Discount For Extra Person : We strive to provide competitive pricing, but we cannot provide maximum discounts without understanding individual circumstances. We would be happy to discuss specific needs and options with our guests. Despite the issues, we appreciate your feedback and would like to invite you to contact us directly so we can better understand you concerns and work towards a resolution. Best Regards, T K Devendran GM Sapphire Boutique Hotel

    5.0

    Amazing Staff & Great Stay

    ishan c.business

    I had a wonderful experience during my stay. The staff were incredibly welcoming, attentive, and always ready to help with a smile — truly the highlight of the visit. The rooms were clean and comfortable, and the overall ambiance of the hotel made it easy to relax. A great stay overall, and I would definitely return. Highly recommended!

    Travel Month: Jul 2025

    Room: Premium Deluxe

    Sapphire Boutique Hotel has replied on Tue Aug 12 22:16:26 IST 2025

    Dear Mr. Ishan Chanda, We are thrilled to hear that you had a wonderful experience during your stay with us. We are grateful for your kind words about our staff, who work hard to ensure that every guest feels welcome and cared for. Its fantastic to know that they were able to meet your needs and make your stay special. We are also glad to hear that our rooms met your expectations in terms of cleanliness and comfort. Creating a relaxing ambiance is a top priority for us, and it sounds like we succeeded in making you feel at home. We are honored that you'd consider returning to our hotel. We cant wait to welcome you back and continue to provide you with exceptional service. Thank you again for your wonderful review. Best Regards T K Devendran General Manager Sapphire Boutique Hotel

    5.0

    nice hotel in cbd

    sanjog k.solo

    clean hotel nice breakfast will recommend for family stay. only thing u need to book well in advanc clean hotel nice breakfast will recommend for family stay. only thing u need to book well in advance

    Travel Month: Jul 2025

    Room: Premium Deluxe

    Sapphire Boutique Hotel has replied on Sat Aug 02 20:57:23 IST 2025

    Dear Mr. Sanjog, Greetings, Thank you so much for taking the time to share your wonderful review about your stay with us. We are trilled to hear that you enjoyed : The cleaniness of our hotel Our good breakfast options Our hotel being nive for families to stay We are proud of our team's hard work in maintaining a clean andd welcoming environment for all our guests, especially families. Your kind words are greatly appriciated and motivate us to continue providing top - notch experiences. We hope to welcome you back soon and provide you with another exceptional experience for you . Best Regards Sapphire Boutique Hotel

    5.0

    Nice stay

    prashant.solo

    Clean room, good food,. Perfect location. Staffs were supportive. They allowwd me 30.mins late chexk.out.

    Travel Month: Jul 2025

    Room: Standard room

    Sapphire Boutique Hotel has replied on Sat Aug 02 21:02:46 IST 2025

    Dear Mr. Prashant , Greetings ! Thank you so much for taking the time to share your wounderful review about your stay with us. We are thrilled to hear that you enjoyed : The cleaniness of the room Our Food was good Our hotel is at perfect location Supportive Staffing Smooth late check out Your kind words are greatly appriciated and motivate us to continue providing top experience. We hope to welcome you back soon. Best Regards Sapphire Boutique Hotel

    5.0

    Excellent Stay

    rohit n.

    It was very nice place for those who are looking for any corporative visit. All the services they are providing is very good and well maintained. Quality of all the services are up to the mark.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Standard room

    Sapphire Boutique Hotel has replied on Wed Jul 30 15:41:16 IST 2025

    Dear Mr. Rohit Nijakar, Greetings , Thank you so much for taking the time to share your positive review about your stay with us. We're thrilled to hear that you enjoyed our : Hotel Services Well - Maintained Property We're proud of our team's hard work in delivering excellent services and maintaining our property to a high standard. Your kind words are greatly appriciated and motivate us to continue providing top-notch expereience for our guests. We hope to welcome you back soon and provide you with another exceptional experience. Best Regards Tangraj K Devendran General Manager Sapphire Boutique Hotel

    5.0

    Excellent

    chandra s.solo

    Pleasant stay , ample room size ,clean washrooms nice food worth price must say good place to stay excellent

    Travel Month: Jul 2025

    Room: Standard room

    Sapphire Boutique Hotel has replied on Tue Jul 15 13:16:18 IST 2025

    Dear Mr. Chandra Shekhar, Greetings , Thank you for sharing your wonderful review your stay with us. We are delighted to hear that : You had a pleasant stay You found our room size good enough Our rooms met your standards for cleaniness Prices of our food was worth which suited your budget. We are thrilled that you had a fantastic experience with us. Our team works hard to ensure our guests feel welcome and comfortable. We hope to welcome you back soon and provide you with another memorable stay. Best Regards Tangraj K Devendran General Manager Sapphire Boutique Hotel

    5.0

    Very good

    anamika k.solo

    Buffet service may add Benefits other services are ver good hospitality and location meets the standards

    Travel Month: Jul 2025

    Room: Standard room

    Sapphire Boutique Hotel has replied on Sat Jul 12 12:33:29 IST 2025

    Dear MS. Anamika Kaushal, Greetings , Thank you so much for taking the time to share your wonderful review. We're thrilled to hear that you had an exceptional experience at out hotel. We're grateful for guests like you who appreciate our team's hard work and dedication. Your kind words motivate us to continue delivering outstanding service. We hope to welcome you back to our hotel soon...... Best Regards Tangraj K Devendran General Manager Sapphire Boutique Hotel...Read Less

    5.0

    Excellent Stay

    prashant k.

    neat and clean. great check in experience. breakfast and food is amazing. perfect sta neat and clean. great check in experience. breakfast and food is amazing. perfect stay

    Travel Month: Jul 2025

    Room: Standard room

    Sapphire Boutique Hotel has replied on Tue Jul 15 14:41:38 IST 2025

    Dear Mr. Prashant Kumar, Greetings ! Thank you for taking the time to share your wonderful review about your recent stay with us . We are thrilled tohear that our rooms met your expectations for neat & clean. Our check in process was seamless & your overall stay was amazing. We hope to welcome you back soon and provide you with another memorable stay. Best Regards Tangraj K Devendran General Manager Sapphire Boutique Hotel

    5.0

    Excellent Stay

    abey k.

    The stay was good, the rooms and bathroom were clean and tidy. The room boys were professional too. The complimentary breakfast was really nice with a variety of food. Overall, the stay in the hotel was happy.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Standard room

    Sapphire Boutique Hotel has replied on Sat Jul 12 12:22:59 IST 2025

    Dear Mr. Abey, Greetings , Thank you so much for taking the time to share your wonderful review. We're thrilled to hear that you had an exceptional experience at out hotel. We're grateful for guests like you who appreciate our team's hard work and dedication. Your kind words motivate us to continue delivering outstanding service. We hope to welcome you back to our hotel soon...... Best Regards Tangraj K Devendran General Manager Sapphire Boutique Hotel

    2.0

    Poor Stay

    ravi p.

    Room is too tiny with bed only & no window

    Travel Month: Jun 2025

    Room: Standard room

    Sapphire Boutique Hotel

    Dear Mr. Ravi Prasad Jaddu, Greetings !!!!! Thank you for sharing your feedback about your stay. We apologize that our room didnt meet your expectations regarding size. We appriciate your honesty anf understand that room soze can be a crucial factor. We do offer larger rooms at different price points, and its mentioned in any online booking platform. We hope you'll give us another chance to provide a better experience for you in the future. Kind Regards

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