Sairafort Sarovar Portico

Sairafort Sarovar Portico has replied on Sat Aug 30 20:22:38 IST 2025

Dear Mr Sharma, Glad you enjoyed your stay and our cuisine! We're looking forward to your next visit. Regards, Noor Mohd Khan

Sairafort Sarovar Portico has replied on Sat Aug 30 20:22:48 IST 2025

Dear Rahul Sharma, We're thrilled to hear you enjoyed your stay! Excited to welcome you back soon. Regards, Noor Mohd Khan

Sairafort Sarovar Portico has replied on Thu Aug 07 02:19:47 IST 2025

Dear Mr Nikhil Gupta, Appreciate your feedback! Working on better staff coordination to enhance your experience. Regards, Noor Mohd Khan

Sairafort Sarovar Portico has replied on Thu Aug 07 02:19:35 IST 2025

Dear Amit Singh, Apologies for washroom not cleaned as per standard and Understood. Your point about cleanliness, especially in the washroom is duly noted. We will improve. Regards, Noor Mohd Khan

Sairafort Sarovar Portico has replied on Thu Aug 07 02:19:24 IST 2025

Dear Mr Roshankumar Tandel, Glad to hear that you enjoyed your stay! Your recommendation means a lot to us. Regards, Noor Mohd Khan

Sairafort Sarovar Portico

Dear Mahesh Nautiyal, Glad you enjoyed your stay and found our team warm. We hope to see you again! Regards, Noor Mohd Khan

Sairafort Sarovar Portico has replied on Fri Jul 04 23:04:17 IST 2025

Dear Mr Sourabh Pareek, We're really glad to hear that you had a decent stay during the off season. Our goal is to provide exceptional experiences no matter when our guests choose to visit. We'd love to get feedback on what we could do better to turn your decent stay into an unforgettable one. We're always looking for ways to improve, so your suggestions are most welcome. Hope you choose to stay with us again! Regards, Noor Mohd Khan

Sairafort Sarovar Portico has replied on Thu Jun 26 23:55:49 IST 2025

Dear Vikash Kshatriya, We regret to hear about your disappointment. We'll strive to make improvements. Regards, Noor Mohd Khan

Sairafort Sarovar Portico has replied on Fri Apr 11 09:31:07 IST 2025

Dear Mr Qureshi, We're thrilled you enjoyed your stay! Your positive comments drive us to enhance our service. Regards, Noor Mohammed Khan

Sairafort Sarovar Portico has replied on Thu Feb 27 21:21:15 IST 2025

Dear Ms Sheth, We genuinely value your feedback and truly regret hearing about your unsatisfactory experience during your stay. It's troubling to learn of the inconsistencies you faced with the room size, breakfast variety, and the lack of adequate amenities as per our listed description on MakeMyTrip. We acknowledge the importance of accurate portrayal of our services and deeply regret that we fell short of your expectations. We also understand how frustrating it must have been for you to experience slow WiFi speeds, unresponsive TV channels, and to have repeated interactions with the front desk. Regarding the food criticism, we typically pride ourselves on our culinary offerings, but it seems we did not hit the mark during your visit. We will surely revisit our menu and address quality control concerns with the kitchen staff. Additionally, concerns about cleanliness, particularly in bathrooms are taken very seriously, and we'll implement a thorough investigation regarding the bizarre smell described. We are continually working to improve our guests' satisfaction, and your feedback has indicated areas where immediate improvement is necessary. We hope you give us the chance to host you again in the future, to prove our true commitment to excellence. Your next visit will surely justify the premium feel and ensure you receive the quality service you expect from us. Regards, Noor Mohd Khan

Sairafort Sarovar Portico has replied on Tue Feb 11 00:26:44 IST 2025

Dear Mr Desai, We sincerely appreciate you taking the time to share your feedback with us. It's disheartening to learn that your experience with our staff didn't meet your expectations. We hold ourselves to a high standard of hospitality and it's clear we fell short during your visit. We're meticulously reviewing your comments and will take immediate action to ensure our staff's attitude mirrors the top-notch service that we aim to deliver. We completely understand that service is just as important as the quality of food, if not more. On a brighter note, we're glad you enjoyed the taste of our food. However, we regret that you found our menu offerings to be limited. We constantly re-evaluate our menu offerings and your feedback is invaluable in this process. We will strive to offer more variety in the future. Once again, we're grateful for your honest feedback and do hope you will give us another opportunity to show you the true level of service and variety we're committed to delivering. We believe that we can exceed your expectations in the future. Regards, Noor Mohd Khan

Sairafort Sarovar Portico has replied on Wed Jan 29 15:01:26 IST 2025

Dear Mr Sameer Pawar, We're entirely delighted to read your positive review about our property and our staff. It brightens our day to hear that our well-maintained property and courteous team could contribute to a pleasurable stay for you. It is this sort of feedback that motivates our team to work even harder towards creating memorable experiences for each and every one of our guests. We are hoping your travels bring you our way soon. Regards, Noor Mohd Khan

Sairafort Sarovar Portico has replied on Wed Jan 08 23:45:51 IST 2025

Dear Mr Jindal, We appreciate your valuable feedback and are glad to hear that you found our location convenient, food tasty, amenities adequate, and service satisfactory. Your comment regarding cleaning is taken seriously as we strive to maintain high standards of cleanliness. Rest assured, we are taking appropriate actions to rectify this and ensure a more thorough cleaning procedure is implemented. As for the beds, our hotel offers a range of room types to suit different guest needs. We regret any inconvenience caused and recommend our guests to specify their preferred bed type at the time of booking to ensure a more comfortable stay. Your experience helps us to improve our offerings, and we look forward to serving you more effectively in the future for a better stay. Regards, Noor Mohd Khan

Sairafort Sarovar Portico has replied on Mon Oct 14 22:07:46 IST 2024

Dear Mr Chatterjee, We're really sorry to hear about your experience. We take your feedback to heart and it is essential to help us improve. We sincerely apologize for the issues you have raised about the rooms and the unavailability of hot and cold water as well as clean towels. We promise to take immediate action to rectify these issues. We appreciate you highlighting the quality of our food. It comforts us to know we could at least provide a positive culinary experience. We'll work harder on our services to ensure a comprehensive positive experience for you and all of our guests in future. Once again, we recognize and deeply regret the inconvenience you faced and assure you that corrective measures will be taken to prevent such instances in future. Regards, Noor Mohd Khan

Sairafort Sarovar Portico has replied on Tue Oct 01 12:15:55 IST 2024

Dear Mr Izardar, We appreciate your valuable feedback and we're glad to know you appreciated our servicing and the ambience of our hotel. It's disheartening, however, to learn that your dining experience did not meet your expectations, especially regarding the Jungli Maas, a dish we take pride in. Your feedback is invaluable to us as it helps us identify the areas we can improve the guest experience. We've taken note of your comments and will surely pass them on to our culinary team for review and action. We aim to offer a wide variety of tasty food options, and we are committed to improving upon the overall quality of our food offerings. Once again, we appreciate your candid feedback and look forward to the opportunity to serve you better in the future. Regards, Noor Md Khan