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Review Of Royal Pinehills kasauli

Pathia, Kasauli

    User Rating & Reviews

    • everyone
    • group
    • solo
    • family
    • business
    2.9
    Average

    12 Ratings

    excellent
    42%
    very good
    8%
    average
    0%
    poor
    17%
    bad
    33%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 2
    • 1
    • 5
    • 2
    • 5
    • 4
    • 1

    Rating Categories

    • Location3.7
    • Cleanliness3.2
    • Value For Money1.3
    • Facilities3.3
    • Checkin Experience3.0
    • Wifi2.0
    1.0

    Worst rooms and washrooms

    mohnish s.group

    We have booked and the pictures shown in this are fake totally, the rooms, washrooms are pathetic. There are cobwebs in the bathrooms, no proper ventilation, broken water tanks of washroom. If you are going to stay by watching the pictures from here then you are going to spoil your trip totally. Only food is the thing you may like or room staff. However food is very much expensive as compared to other hotels or properties where you might stay.

    Travel Month: Apr 2023
    1.0

    It's my worst experience

    aditya d.

    No hot water, delay in food, no wifi, no cleanliness, no blankets very hard to spend night

    Travel Month: Dec 2021
    2.0

    Food

    rajiv b.group

    The quality and taste of was very bad

    Travel Month: Aug 2021
    5.0

    Location is awesome 👌

    bhupinder s.business

    Awesome view and very peaceful

    Travel Month: Jul 2021
    1.0

    Terrible Stay

    aman p.group

    I am not happy with the service provided by makemytrip. The hotel they suggested to me was not at that location. It was in an area where nothing surrounded it. No other buildings hotels or nothing. It was too far away. We even didn’t check-in in hotel and our rs3000 got wasted. When i complained, i didn’t even got refund. So, overall it was poor experience i suggest everyone not to book this hotel. Then name of hotel was royal pine-hills kasauli

    Travel Month: Apr 2021

    Royal Pinehills kasauli has replied on Thu Apr 15 03:21:00 IST 2021

    Location of the property is as per given on mm t and it's just 1. 7 km from the shimla kalka highway on kinda road in the lap of nature with a beautiful mountain and pine tree view. There are number of hotels as a home stays nearby the property. Guest didn't check in due to their personal issues because lot of options given to them for stay and they just make excuses. And all the charges should be deducted as per terms and conditions. Thanks and regards

    5.0

    Awossom place serene view very spacious apartment

    sagar b.solo

    I like royal pine hills Kasauli stay excellent food excellent service spacious apartment I like in house kitchen and living area lobby with sofa set special like corner relaxing valley view Sattey I like surrounding thick pine tree and tracking forest area I think this area is mini Manali hills fillings room in mini bar super service for room attends special thanks mr.baldev super host .memorable stay I visit again. Thanks to all staff and owners.

    Travel Month: Jan 2020

    Royal Pinehills kasauli has replied on Tue Feb 04 13:11:50 IST 2020

    Dear guest, greetings from Royal Pinehills Kasauli I thank you for taking the time to share your review your time time is precious and feedback invaluable. I have shared your words of appreciation with all my team members. The team is our biggest asset and they all are thrilled by the feedback you have given. Also I Am happy that you have experienced the top notch service and unmatched hospitality. We look forward to the pleasure of welcoming you back to Royal Pinehills Kasauli in the Himalayas for your stay in near future warm regards. Vaibhav nayyar

    5.0

    Excellent experience

    parmod n.family

    I would like to start with the location it was very peaceful. The rooms were very big with an awesome view and we could cook our own stuff. They had large balcony too. They also provided was with a bonfire. The room that we stayed in had a sonar bathroom which was very good too. The staff too was very helpful Mr. Baldev served us very well and Mr. T.P Singh was also very cooperative. Overall, the experience was very nice and we would like to visit again.

    Travel Month: Jan 2020

    Royal Pinehills kasauli has replied on Thu Jan 09 17:43:17 IST 2020

    Dear valuable Guest, thank you so much for your recent stay on your property and also enjoy the steam bath.

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