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Nandanvan, Nagpur
946 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property enjoys a central location, making it convenient for guests to access nearby attractions. The staff is generally polite and responsive, with many reviews highlighting their assistance during stays. Breakfast is mentioned positively for its variety, though some guests found it limited. However, there are consistent complaints about cleanliness, with reports of unkempt rooms and issues like foul smells and stained linens. AC problems and noise from events also seem to detract from the experience.
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Poor Stay
We had been there but as we saw the hotel online it wasn't the same as it was in live. Online photos were good and nice but when we visited the property it was dull and no spark. Please put original pictures before selling rooms to Make My Trip.
Room: Deluxe Room
Good Stay
best experience best services
Room: Deluxe Room
Good Stay
It was a pleasant stay! Front desk had upgraded the room to accommodate us comfortably. The F&B manager Sanjeev helped to have dinner complementary to compensate inconvenience. We would love to stay again if the rates matches.
Room: Standard Twin Bed
Regenta Central Hotel & Convention Centre Nagpur has replied on Sat Aug 30 00:51:33 IST 2025
Dear Priyesh Mistry, Thank you so much for your lovely feedback and excellent rating! We're delighted you enjoyed your time with us. Your satisfaction is incredibly important, and your kind words mean a lot to our team. We look forward to welcoming you back soon! Pawan Dixit Area General Manager Regenta Central Hotel Convention Centre, Nagpur
Terrible Stay
They charged 2500 just for the 2 hrs late and even my check in time is 5 pm, and i am their permanent customer of this city
Room: Standard Twin Bed
Regenta Central Hotel & Convention Centre Nagpur has replied on Sat Aug 30 00:51:42 IST 2025
Dear Kawaljeet Singh, We appreciate you taking the time to share your feedback, and we are sorry to hear about your disappointing experience. Please know that we take all guest concerns seriously and are continuously working to enhance our service and facilities. We hope you will consider staying with us again in the future so we can demonstrate the experience you expected. Pawan Dixit Area General Manager Regenta Central Hotel Convention Centre, Nagpur
Terrible Stay
no ac working pathetic room poor service
Room: Standard Twin Bed
Regenta Central Hotel & Convention Centre Nagpur has replied on Fri Aug 22 00:59:20 IST 2025
Dear Charanpreet Singh, We appreciate you taking the time to share your feedback, and we are sorry to hear about your disappointing experience. Please know that we take all guest concerns seriously and are continuously working to enhance our service and facilities. We hope you will consider staying with us again in the future so we can demonstrate the experience you expected. Pawan Dixit Area General Manager Regenta Central Hotel Convention Centre, Nagpur
Average Stay
Room was okay but it smells terrible when I open a door for checking in. Service was good. Washroom also average not clean and toiletries were not good.
Room: Deluxe Room
Regenta Central Hotel & Convention Centre Nagpur has replied on Fri Aug 22 00:59:29 IST 2025
Dear Praveen Palanisamy, We appreciate you taking the time to share your feedback, and we are sorry to hear about your disappointing experience. Please know that we take all guest concerns seriously and are continuously working to enhance our service and facilities. We hope you will consider staying with us again in the future so we can demonstrate the experience you expected. Pawan Dixit Area General Manager Regenta Central Hotel Convention Centre, Nagpur
Poor Stay
Very badly maintained hotel, absolutely not recommended ,
Room: Standard Twin Bed
Poor Stay
Hotel is very old , not renovated , room smell is very bad , ac was not working for same I have complaint so many times but not got any solution
Room: Deluxe
Average Stay
The Hotel has a great ambiance and lively feel. The room was good as well. The service however lacked and wasn't up to the mark.
Room: Deluxe
Regenta Central Hotel & Convention Centre Nagpur has replied on Sun Jun 22 16:49:05 IST 2025
Dear Guest, It was a pleasure to have you with us at Regenta Central Hotel & Convention Center, Nagpur. Thank you for taking the time to share your valuable feedback on our facilities and services. We are thrilled to hear that your experience was both pleasant and comfortable, and that we were able to meet your expectations during your stay. We eagerly look forward to welcoming you back in the future and remain dedicated to ensuring that you receive the best possible attention every time you stay with us. Warm regards, Pawan Dixit Area General Manager Regenta Central Hotel & Convention Center, Nagpur
Excellent Stay
The Stay was Wonderful and Pleasant. The Ambience of the property is good and the staff is very well co-operative
Room: Deluxe
Regenta Central Hotel & Convention Centre Nagpur has replied on Sun Jun 22 16:49:27 IST 2025
Dear Guest, We are delighted to hear that your stay at our hotel lived up to your expectations once again! Your commendation on the hotel’s ambiance, the quality of food, and our team's behaviour is greatly appreciated. It is wonderful to know that the cleanliness and beauty of our rooms contributed to a positive experience. We are also thrilled to receive your praise for our housekeeping service. Your acknowledgment serves as a great motivation for us to continue delivering excellent service. We look forward to welcoming you back in the future and remain dedicated to ensuring that you receive the best possible attention every time you stay with us. Pawan Dixit Area General Manager Regenta Central Hotel Convention Center, Nagpur
Poor Room condi
Rooms are cozy and very poor fixture. Even it's stinking. Food is quite ok and reasonable but room amenities are poor.
Room: Standard Twin Bed
Regenta Central Hotel & Convention Centre Nagpur has replied on Sun Jun 22 16:49:17 IST 2025
Dear Guest, I would like to sincerely thank you for choosing to stay with us. We deeply value our guests and are committed to providing the highest standards of service, continually striving to enhance your experience with us. We are truly sorry to hear that your recent stay did not meet the usual standards you have come to expect. Please accept our heartfelt apologies for any inconvenience caused. I have personally discussed your concerns with our department heads to ensure corrective measures are taken, and that future guests do not face similar issues. Your feedback is incredibly important to us, and we greatly appreciate your assistance in bringing these matters to our attention. Should you need any further assistance or wish to discuss your experience in more detail, please feel free to reach out to me directly. We would be honoured to welcome you back and offer the exceptional stay you deserve at Regenta Central Hotel & Convention Centre, Nagpur. Once again, our sincerest apologies, and thank you for your understanding and continued support. Pawan Dixit Area General Manager Regenta Central Hotel Convention Center, Nagpur
poor property not a 4sta
discount @10% on F&B not given on my dinner. as per booking reservation it is mentioned after fighting breakfast discount given. bath room pathetic poor maintenance. insisted for room change shifted to another room # 7203
Room: Standard Twin Bed
Regenta Central Hotel & Convention Centre Nagpur has replied on Fri Jun 06 20:41:07 IST 2025
Dear Guest, I would like to sincerely thank you for choosing to stay with us. We deeply value our guests and are committed to providing the highest standards of service, continually striving to enhance your experience with us. We are truly sorry to hear that your recent stay did not meet the usual standards you have come to expect. Please accept our heartfelt apologies for any inconvenience caused. I have personally discussed your concerns with our department heads to ensure corrective measures are taken, and that future guests do not face similar issues. Your feedback is incredibly important to us, and we greatly appreciate your assistance in bringing these matters to our attention. Should you need any further assistance or wish to discuss your experience in more detail, please feel free to reach out to me directly. We would be honored to welcome you back and offer the exceptional stay you deserve at Regenta Central Hotel & Convention Centre, Nagpur. Once again, our sincerest apologies, and thank you for your understanding and continued support. Pawan Dixit Area General Manager Regenta Central Hotel Convention Center, Nagpur
no more stay in this hotel poorly maintained
My experience at this hotel was quite disappointing. The rooms were poorly maintained, with visible signs of neglect in cleanliness and upkeep. One of the most frustrating issues was water logging in the closet area, which made it impossible to use that space properly. Shockingly, there was no fridge in the room — something I’ve never seen in a star-rated hotel. It was a major inconvenience, especially for anyone needing to store basic food or medicine. The bathroom setup was also substandard. There was no hand shower, which made the bathing experience uncomfortable and impractical. We had asked for an extra bed, and what we got was just a mattress on the floor — no cot, no support — yet it was still charged at ₹1200 plus tax per day. It felt completely unreasonable given the quality of what was provided. Overall, the hotel did not meet even basic expectations, and I would not consider staying here again.
Room: Deluxe
Regenta Central Hotel & Convention Centre Nagpur has replied on Fri Jun 06 20:40:54 IST 2025
Dear Mukundan Chelakkat, We appreciate you taking the time to share your feedback, and we are sorry to hear about your disappointing experience. Please know that we take all guest concerns seriously and are continuously working to enhance our service and facilities. We hope you will consider staying with us again in the future so we can demonstrate the experience you expected. Once again, our sincerest apologies, and thank you for your understanding and continued support. Pawan Dixit Area General Manager Regenta Central Hotel Convention Center, Nagpur
Excellent Stay
Best room service good looking rooms best cleaning
Room: Deluxe Room - Day Use 11AM-5PM (Same Day Checkout)
Regenta Central Hotel & Convention Centre Nagpur has replied on Thu May 08 15:47:10 IST 2025
It was a pleasure to have you with us at Regenta Central Hotel & Convention Center, Nagpur. Thank you for taking the time to share your valuable feedback on our facilities and services. We are thrilled to hear that your experience was both pleasant and comfortable, and that we were able to meet your expectations during your stay. We eagerly look forward to welcoming you back in the future and remain dedicated to ensuring that you receive the best possible attention every time you stay with us. Warm regards, Pawan Dixit Area General Manager Regenta Central Hotel & Convention Center, Nagpur
Average Stay
The shower head only was available no hand shower.ridiculous.no toothpaste and shaving kit available.bed and pillow were hard
Room: Standard Twin Bed
Regenta Central Hotel & Convention Centre Nagpur has replied on Wed Apr 23 20:01:44 IST 2025
Dear Guest, I would like to sincerely thank you for choosing to stay with us. We deeply value our guests and are committed to providing the highest standards of service, continually striving to enhance your experience with us. We are truly sorry to hear that your recent stay did not meet the usual standards you have come to expect. Please accept our heartfelt apologies for any inconvenience caused. I have personally discussed your concerns with our department heads to ensure corrective measures are taken, and that future guests do not face similar issues. Your feedback is incredibly important to us, and we greatly appreciate your assistance in bringing these matters to our attention. Should you need any further assistance or wish to discuss your experience in more detail, please feel free to reach out to me directly. We would be honored to welcome you back and offer the exceptional stay you deserve at Regenta Central Hotel & Convention Centre, Nagpur. Once again, our sincerest apologies, and thank you for your understanding and continued support. Pawan Dixit Area General Manager Regenta Central Hotel Convention Center, Nagpur
Good stay with awesome breakfast
The experience was good 👍. Staff was responsive and excellent. excellent breakfast with a variety of items. Pricing is lil high. Overall nice and comfy stay with great staff from reception staff to cleaning and the chefs are all great.
Room: Deluxe
Regenta Central Hotel & Convention Centre Nagpur has replied on Sat Mar 15 22:47:06 IST 2025
Dear Guest, It was a pleasure to have you with us at Regenta Central Hotel & Convention Center, Nagpur. Thank you for taking the time to share your valuable feedback on our facilities and services.
Excellent Stay
Had a pleasant experience of stay. Room was very clean, check in was very quick and swift. Want to specially mention the room which had all the amenities. Perfect cooling system. Only the outside location is concern as the locality is not much developed. Overall it was a great experience.
Room: Deluxe Room - Day Use 11AM-5PM (Same Day Checkout)
Regenta Central Hotel & Convention Centre Nagpur has replied on Thu Feb 27 15:14:36 IST 2025
Dear Guest, We are delighted to hear that your stay at our hotel lived up to your expectations once again! Your commendation on the hotel’s ambiance, the quality of food, and our team's behavior is greatly appreciated. It is wonderful to know that the cleanliness and beauty of our rooms contributed to a positive experience. We are also thrilled to receive your praise for our housekeeping service. Your acknowledgment serves as a great motivation for us to continue delivering excellent service. We look forward to welcoming you back in the future and remain dedicated to ensuring that you receive the best possible attention every time you stay with us. Pawan Dixit Area General Manager Regenta Central Hotel Convention Center, Nagpur
Terrible Stay
coupleLayout of the hotel is very bad. There is no proper reception at the entry of the hotel. Rooms are not so clean. This hotel is advertised with fitness centre. However gym is linked to third party with non hotel residents. Gym is totally occupied. It's not worth the money charged.
Room: Standard Twin Bed
Regenta Central Hotel & Convention Centre Nagpur has replied on Wed Feb 05 19:54:22 IST 2025
Dear Guest,We are truly distressed to hear about the issue you encountered with the room cleaning It's clear we missed the mark in providing you with a comfortable stay. Immediate action will be taken to address the cleanliness process to prevent such incidents in the future. We understand that a good night's rest is paramount, and it is disheartening to learn we fell short of providing that for you. We hope to have an opportunity to restore your confidence in our services should you choose to stay with us again. Please feel free to reach out to our front desk should you wish to discuss this matter further or allow us to assist you with any additional concerns. Once again, our sincerest apologies, and thank you for your understanding and continued support. Pawan Dixit Area General Manager Regenta Central Hotel Convention Centre, Nagpur
Unhigenic
soloPlace was dirty, walls were damped. The overall cleanliness is very poor. Definitely not recommended
Room: Deluxe
Regenta Central Hotel & Convention Centre Nagpur has replied on Wed Feb 05 19:54:03 IST 2025
Dear Guest,We are truly distressed to hear about the issue you encountered with the overall cleanliness rooms and the inconvenience it caused, It's clear we missed the mark in providing you with a comfortable stay. Immediate action will be taken to address the cleanliness process to prevent such incidents in the future. We understand that a good night's rest is paramount, and it is disheartening to learn we fell short of providing that for you. We hope to have an opportunity to restore your confidence in our services should you choose to stay with us again. Please feel free to reach out to our front desk should you wish to discuss this matter further or allow us to assist you with any additional concerns. Pawan Dixit Area General Manager Regenta Central Hotel Convention Centre, Nagpur
Average Stay
3. Horrible condition of the rooms, parking issues, services at restaurant very slow, overall not impressive and i wouldn’t recommend staying here at 5000- per night costs.
Room: Standard Twin Bed
Regenta Central Hotel & Convention Centre Nagpur has replied on Fri Feb 07 22:48:33 IST 2025
Dear Guest,We are truly distressed to hear about the issue you encountered with the service in your rooms and the inconvenience it caused, particularly at such a late hour. It's clear we missed the mark in providing you with a comfortable stay. Immediate action will be taken to address the room service process to prevent such incidents in the future. We understand that a good night's rest is paramount, and it is disheartening to learn we fell short of providing that for you. We hope to have an opportunity to restore your confidence in our services should you choose to stay with us again. Please feel free to reach out to our front desk should you wish to discuss this matter further or allow us to assist you with any additional concerns. Pawan Dixit Area General Manager Regenta Central Hotel Convention Centre, Nagpur
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