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Review Of RATNAA RESORT0123401234

Kamshet, Lonavala | 16.0 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    331 Ratings, 257 Reviews

    excellent
    24%
    very good
    36%
    average
    22%
    poor
    9%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 5
    • 2
    • 3
    • 1
    • 5
    • 4
    • 4
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.8
    • Room3.7
    • Food3.5
    • Hospitality3.6
    • Value For Money3.6
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property enjoys a beautiful location near Kamshet, offering spacious, clean rooms and stunning views. Guests appreciate the tasty vegetarian food and cooperative staff. However, many have raised concerns about the slow service, limited breakfast options, and maintenance issues, like cleanliness in the pool area. Overall, it's suitable for a peaceful getaway, especially for families.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    anjali m.loyalty-iconfamily

    Waste of time and money. Not at all worth. Resort is under renovation and still they are accommodating people. Breakfast options also limited and not good

    Travel Month: Aug 2024

    Room: Executive River View Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    manjeet k.couple

    While searching we saw the property and location was awesome just like childhood dream painting.

    Travel Month: Jun 2024

    Room: Executive River View Room

    5.0

    Excellent Stay

    pawan k.loyalty-iconbusiness

    It location is nice. Because the river is sea and gardens. And the food is delicious. And railways near hotel

    Travel Month: Apr 2024

    Room: A.C Deluxe Room

    • user photos
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    4.0

    Good Stay

    harshada k.

    The staff was cooperative. The food was absolutely amazing and the view was to die for. It was really a very comfortable stay

    Travel Month: Mar 2024

    Room: A.C Deluxe Room

    5.0

    Excellent Stay

    divya b.couple

    it was good but they didn't accepted payment through online mode. all otherwise it's good ❤️

    Travel Month: Nov 2023

    Room: A.C Deluxe Room

    3.0

    Average Stay

    forum d.

    1. No hand towel 2. No tea or coffee schet 3. No hot water kettle 4. Food tasted not good 5. We had tried panner ka sabzi dal khicdi sambhar which was pathetic 6. They didn't recharge the tv till half day passed 7. Swimming pool was dirty

    Travel Month: Nov 2023

    Room: A.C Deluxe Room

    2.0

    Disappointing stay at hotel ratna res-or

    prabjot s.loyalty-iconfamily

    Disappointing stay at hotel ratnaa. Desolate hotel with absolutely bad service with almost no hotel staff there even in reception. Cracked tiles in room n bad bathroom fittings. Actually saw a bat flying through the lobby. View from the room is a wall. No upgrade offered even though hotel had very few occupancy. No fridge or safe

    Travel Month: Nov 2023

    Room: A.C Deluxe Room

    3.0

    Average Stay

    rabiya k.couple

    Safai management room s ache the bas aapka swimming pool thoda ganda tha and khana bilkul teslas tha

    Travel Month: Aug 2023

    Room: Executive River View Room

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    5.0

    Great food

    sohail s.family

    I had heard reviews of delicious food served at ratna restaurant. I was not disappointed. They serve only veg food but the quality and authenticity of the food was outstanding.

    Travel Month: Aug 2023

    Room: Executive River View Room

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    • user photos
    • user photos
    5.0

    Good family rooms

    nilesh p.family

    It's a very nice place, for rainy vacations. Nice rooms & good for family members. Nice space & food quality is good. But service is very slow

    Travel Month: Jul 2023

    Room: Executive River View Room

    3.0

    Average Stay

    rahul j.

    Average place with lots of things not working- amusement park was closed, machines not working in the game zone, and rooms are quite ok. Property is in kamshet and not in lonavala and hotel does not provide any transportation as specified making it difficult and expensive to travel locally. Good things are its view and good food at the restaurant.

    Travel Month: Jul 2023

    Room: A.C Deluxe Room

    5.0

    Excellent Stay

    shivaji k.

    It is very good resort for stay and very good service.

    Travel Month: Jul 2023

    Room: Executive River View Room

    5.0

    A day in ratnaa resort in monsoon

    ashwin d.

    We booked riverside room and view is excellent food in their restaurant food was hot and tasty. Foreign experience is very nice

    Travel Month: Jul 2023

    Room: Executive River View Room

    5.0

    Excellent

    sakshi g.family

    Location of the resort is superb, the view is breathtaking. Food was amazing and the service was also good.

    Travel Month: Jun 2023

    Room: A.C Deluxe Room

    3.0

    Big property with average maintenance

    ravi r.loyalty-iconfamily

    Property is too big to be managed properly. People are good but professionalism is missing. Location and view is wonderful. Food is of average quality and not a very good spread. Lighting is below average.

    Travel Month: Jun 2023

    Room: Executive River View Room

    4.0

    Average stay experience with lots of issues.

    yograj j.loyalty-iconfamily

    Overall experience was average, nothing was there as shown in photographs or events mentioned by the owner on mm t or own website. Service was too poor, only 2 workers available at night for the whole resort. Found a snake near the pool, nobody was there from the resort. Property is very good but not maintained at all.

    Travel Month: May 2023

    Room: A.C Deluxe Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    amol.business

    Very nice place and beautiful environment this resort

    Travel Month: Feb 2023

    Room: Executive River View Room

    4.0

    Very nice experience

    hardik g.couple

    Very good service tasty food good experience

    Travel Month: Nov 2022

    Room: A.C Deluxe Room

    1.0

    Terrible Stay

    bhani l.

    I pay 6000 extra. Third class resort every day same break fast

    Travel Month: Oct 2022 (3-Night Stay)

    Room: A.C Deluxe Room

    1.0

    Terrible Stay

    nikita p.family

    Worst stay bad smell all over the place they say it's a resort but its not even like a proper hotel beds were stinking. Food was ok view was ok the owner is ok their main purpose is arranging weddings please don't fall for the photos it's all fake

    Travel Month: Oct 2022

    Room: A.C Deluxe Room

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