Guests appreciated the property’s helpful staff and decent room conditions, with some enjoying the rooftop view of the Taj Mahal. However, there were numerous complaints about uncomfortable stays, issues with geysers and AC, inadequate towels, and delays in food service. Several reviews highlighted disappointing cleanliness standards and inadequate breakfast provision, leading to dissatisfaction. Overall, while some enjoyed their experience, many found the service and facilities lacking and not up to expectations.