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Review Of Hotel Ratan Palace

Nagla Kachhan, Agra | 7.7 km drive to Taj Mahal

    User Rating & Reviews

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    3.0
    Good

    34 Ratings, 14 Reviews

    excellent
    24%
    very good
    24%
    average
    12%
    poor
    12%
    bad
    29%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 5
    • 4
    • 1
    • 4
    • 1
    • 5
    • 4
    • 4
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    Review Summary

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    Guests appreciate the property's welcoming host and decent attitude, with some rooms noted as tidy and affordable. However, issues like dirty rooms, inadequate bathrooms, and a lack of basic amenities like fans and TV have been highlighted. The location is considered far from the city, making access difficult, especially at night. Overall experiences vary widely with some positive interactions with staff.

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    Positive first
    1.0

    Very bad experience

    saurabh s.family

    Hotel is in very far from city area. Rooms were very very dirty. Toilet was very dirty and indian only. Room was smelling very badly. No one came for welcome while check in. Water was not coming properly in toilets. Area is not connectable with city area due to this in late evening or night totaly unsafe. I will not recommend any one to stay here on even free of cost also.

    Travel Month: Dec 2024

    Room: Deluxe

    Hotel Ratan Palace has replied on Thu Feb 20 14:35:49 IST 2025

    Mr saxena Hotel distance Rly stn agra cantt to Hotel 1.2km sharing Bty Rickshaw fair Hotel to Rly stn agra cantt R 15 only Ricksha all time available on Road you booked Room with lowest prise at agra R 398 only double bed winter bed roll maybe your living stander to High so I will recommended plz increases your buset and stay at wel come or Taj group Hotels

    4.0

    Good Stay

    rohan s.

    Very good room at cheap rate. The host is very welcoming and has a great attitude. The toilet is somewhat compact but very tidy. Good service

    Travel Month: Dec 2024

    Room: Deluxe

    Hotel Ratan Palace has replied on Fri Dec 27 13:09:26 IST 2024

    Shiha ji lots a thanks always welcome yours

    1.0

    Terrible Stay

    sourav k.

    I had told the owner that i will get late and will check in after a particular time. Once i reached there, nobody was there to open the gate. My money got wasted. Will not use make my trip in future.

    Travel Month: Dec 2024

    Room: Deluxe

    Hotel Ratan Palace has replied on Fri Dec 27 13:17:54 IST 2024

    Sorab ji as per your choice we can not alot rooms as per check in and check out date and time we are folowing after check out time we cant chang booking

    4.0

    Good Stay

    gajendra j.

    The behavior of the owner was too good during the stay, hotel standard is ok on view of money

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe

    Hotel Ratan Palace has replied on Wed Dec 18 06:05:47 IST 2024

    Lots a thanks jana ji welcome always God blace all of you

    4.0

    a good one

    sajid a.family

    it's was a nice stay at this place, silent and away from busy crowded, polluted air... it was a good experience for staying at this place 😌

    Travel Month: Oct 2024

    Room: Deluxe

    Hotel Ratan Palace has replied on Tue Nov 05 07:20:12 IST 2024

    Thanks ansari

    1.0

    Terrible hotel.

    family

    Terrible rooms. Very narrow washroom. Odd location. No such arrangements for staycation. No staffs available. No Tv, no fan. Very bad experience. Separate bathroom, washroom. Small beds.

    Travel Month: Oct 2024

    Room: Deluxe

    • user photos
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    1.0

    Terribly bad. Very disappointing. Never stay at hotel ratan palace

    soumili g.family

    Terrible. Smallest bathroom. Separate bathroom, latrine, rooms. Dirty rooms. Bad behaviour. Asked for extra charge. Very bad location. Slum area based. Worst experience ever. No tv as mentioned.

    Travel Month: Oct 2024

    Room: Deluxe

    • user photos
    • user photos
    • user photos

    Hotel Ratan Palace has replied on Fri Oct 25 16:00:28 IST 2024

    Dear chakraborty we will insur your points but you paid R =400 after Didayction doubbal bed Room and request for extra bed Real same prise Its not posible thanks

    1.0

    Terrible Stay

    ranjan d.couple

    Very poor quality very very poor

    Travel Month: Mar 2024

    Room: Deluxe

    • user photos
    • user photos

    Hotel Ratan Palace has replied on Fri Oct 25 16:10:45 IST 2024

    Das ji we Provide a sofa sitting with double bed with atached wash room in your expenditure Price we will improvement as your wishes thanks

    5.0

    Excellent Stay

    suraj s.

    Good behaviour hotel staff and clean room

    Travel Month: Feb 2024

    Room: Deluxe

    Hotel Ratan Palace has replied on Fri Oct 25 16:03:15 IST 2024

    Sharma je thanks always welcome

    1.0

    Terrible Stay

    b a.

    It was very worst experience at that hotel. No geysers in bathroom, no breakfast in morning, no food hotel nearby, very out from main root. Horrible experience it was. And also no locks on room doors. We were asked to lock our own padlocks to door.

    Travel Month: Dec 2023

    Room: Deluxe

    Hotel Ratan Palace has replied on Tue Jan 09 14:24:01 IST 2024

    Dear kumar ji you booked the room@₹ double bed with winter bed rool attached washroom we provided but you expectations geezer food is available on line but you want free of cost breakfast it's not possible in your expence but you don't any complain at hotel so we can help you thanks

    5.0

    Affordable and good environment

    hajra s.family

    Felt good there just a problem is little outside main city. Owner is nice man and people around are also good. I got different experience of looking at two sides of agra which was a great experience. Room is also good. Overall was a good experience and worth every penny.

    Travel Month: Oct 2023

    Room: Deluxe

    Hotel Ratan Palace has replied on Sun Oct 27 12:24:00 IST 2024

    Lots a thanks

    5.0

    Excellent Stay

    anil s.loyalty-icon

    The promoters are v decent people near to agra cant station. No a. C. Room but comfortable rooms. Rate v good. Scs

    Travel Month: Aug 2023

    Room: Deluxe

    Hotel Ratan Palace has replied on Thu Sep 14 14:20:00 IST 2023

    Thanks sahni ji always welcome🎉

    1.0

    A cheater

    ankit.solo

    Hotel ratan provided wrong information on make mt trip plateform and blame to make my trip

    Travel Month: Jun 2022

    Room: Deluxe

    Hotel Ratan Palace has replied on Tue Jun 21 12:14:20 IST 2022

    Ankit kumar as you reporting about room not proud as to she we provide room with double bed you was knows what you paid we can't ac room but all hotel was booked but we provide room please you don't write like that

    3.0

    Average Stay

    raj k.family

    Kabhi mat jana.

    Travel Month: Oct 2021

    Room: Deluxe

    Hotel Ratan Palace has replied on Sun Oct 17 18:37:59 IST 2021

    Sir what problem you faced during your stay

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