Guests have pointed out several concerns regarding the property, including cleanliness issues with rooms and bathrooms, presence of mosquitoes, and poor maintenance. While some appreciated the staff's manners and enjoyed the food, others reported inadequate room service, missing toiletries, and unhygienic utensils. The overall experience appears mixed, with many highlighting the need for better upkeep and attention to cleanliness. However, the quality of the bed and food received some positive mentions.