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You are booking hotel for more than 30 days

Rooms in a villa with mountain views, bonfire, lawn & sit-outs

Review Of Pine Winds Villa | Rooms & Caretaker

Dharampur Kasauli Road, Kasauli

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.4
    Good

    107 Ratings, 64 Reviews

    excellent
    27%
    very good
    30%
    average
    16%
    poor
    13%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 4
    • 4
    • 1
    • 4
    • 3
    • 3
    • 2
    • 2

    Rating Categories

    • Location3.8
    • Cleanliness3.6
    • Value For Money3.1
    • Food2.8
    • Facilities3.4
    • Checkin Experience3.5
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the beautiful location and peaceful atmosphere of the property, complemented by spacious rooms and nice views. The staff, particularly Nitesh, has received recognition for being helpful and friendly. However, many guests mention issues with hygiene, slow service, and food quality, along with discrepancies between room photos and actual offerings. Overall, it seems more suited for groups looking for a relaxed stay.

    Sort by:

    Positive first
    2.0

    Don't go there

    rinku k.couple

    Bedsheet, pillow covers and others are smelly, as per cost this stay feels cheap. We need to ask for towels and soap. They do not arrange before check in. No recomend

    Travel Month: Sep 2023

    Room: Deluxe Room

    3.0

    Amenities gone wrong -

    raja s.loyalty-iconfamily

    Ac was not there even mentioned in the property offering also not up to mark as expected also food cost is high and very average taste. The location is good if you don't want to travel in a rush.

    Travel Month: Jun 2023

    Room: Deluxe Room

    1.0

    Service

    neeraj s.family

    Service was not upto the mark. The room which was displayed at the time of booking was not thar same we got. Extra charges for water. No geyser. Electric appliances were not working. All in all a bad experience

    Travel Month: Jun 2023

    Room: Standard Room

    3.0

    Average Stay

    bharat g.

    Slow service as only one caretaker has to take care of all rooms. Also not much happening for kids and families. May be good who wants to stay alone without much engagements.

    Travel Month: Apr 2023

    Room: 2 Bedroom (Inter-connected)

    2.0

    Unhygienic and bad food quality

    shitij g.family

    Very unhygienic place. With poor staff. And bad food quality. Not worth paying such amount. For this place.

    Travel Month: Mar 2023

    Room: Standard Room

    4.0

    Good and peaceful experience

    manav.group

    Best for groups and couple vacation. Very hospitable service.

    Travel Month: Oct 2022

    Room: Standard Room

    1.0

    Property not clean

    iqbal k.

    Room and bathroom very derty room and bathroom very derty

    Travel Month: Aug 2022

    Room: Standard Room

    4.0

    Pleasant stay

    harinder s.

    I booked the property for me and my friends. The rooms were spacious and comfortable. Staffs were so humble and very good in service. It was a pleasant stay.

    Travel Month: Aug 2022

    Room: Deluxe Room

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    3.0

    Not value for money

    chandni s.

    First of all the property is already overpriced due to all the taxes, makemytrip has added, and from up the host is asking for the extra charges for the room, i've booked, and not all but one of the staff member has yelled on my fellow friend, when she asked for a cutlery, which is so rude of him. Apart from this the rooms are nicely done, it look like some rustic cottages.

    Travel Month: Jul 2022

    Room: Standard Room

    • user photos
    1.0

    Worst experience ever had

    rajesh s.

    worst experience ever had bed sheet were smelling just like garbage sheets pillows were smelling after repeated queries bed sheets was changed

    Travel Month: Jul 2022

    Room: Standard Room

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    5.0

    Pine winds villa location is very best. All the dishes were very good.

    gorav p.

    Location is very best. All the dishes were very good. Hotel staff is hotel sfaff is very helpful.

    Travel Month: Jun 2022

    Room: Deluxe Room

    1.0

    It's the worst experience for staying

    mohan m.

    No ceiling fan the room can't be locked from inside. The bathroom seat was not working properly the staff behaviour was worst the room was not cleaned no drinking water in the rooms very bad location

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Standard Room

    3.0

    Average rating for food, hyg

    nishant n.

    The rooms are not found as per photos. Not value for money. Overall average rating

    Travel Month: Jun 2022

    Room: Standard Room

    3.0

    Average

    ashish c.

    Location was at precise place but at much more height, difficulty in parking car. Food was average in taste, not value for money.

    Travel Month: Jun 2022

    Room: Deluxe Room

    4.0

    Good location and friendly staff

    sujeet t.

    I was there from 25th may to 28th may 2022 with my family. Nitesh is the best person and he always ready to help us. He serving food and helping in every way. Food was good but expensive. Place is very nice its next to casa kasauli. Wine and daily need shops on walking distance just 100 meters near kasauli continental resort.

    Travel Month: May 2022 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    2.0

    My experience

    alok b.loyalty-icon

    Property location is good. But rooms provided was very poor. Food quality is good

    Travel Month: May 2022

    Room: Standard Room

    3.0

    Average stay

    manik s.

    Hotel is very average. Caretake

    Travel Month: May 2022

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    4.0

    Average

    gursharan s.

    Average property but care taker was quite good and polite

    Travel Month: May 2022

    Room: Standard Room

    Pine Winds Villa | Rooms & Caretaker has replied on Sat May 07 16:44:58 IST 2022

    Thank you for posting your feedback. I am grateful to you for your love for me. You must visit kasauli again, give us a chance to serve you. Thanks for staying in our home stay thanks

    2.0

    Venyilation

    lovepreet s.

    No ventilation facility available in the room. Too much humidity in the room. No ceiling fan available

    Travel Month: Apr 2022

    Room: Standard Room

    • user photos
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    Pine Winds Villa | Rooms & Caretaker has replied on Sat May 07 16:36:06 IST 2022

    Thanks for giving feedback. Dear sir we do not have ceiling fans in our standard rooms. You had booked my standard room. Please book the room by looking at the room catagory also amenities. We have ony weal fen in the standard room. All other rooms have ceiling fans, although according to the weather here, there is no such need. We will give you next time deluxe room. Thank you for staying in our home stay

    5.0

    Amazing views and food

    iisha k.

    The views from the windows were beautiful. The food was good - good support staff. Not that far from the main area.

    Travel Month: Apr 2022

    Room: Deluxe Room

    • user photos
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