We had a mixed experience at this hotel. The caretaker was friendly and hospitable, and the homely food was a highlight. However, the room didn't match the photos, and the bathroom was subpar. The swimming pool changing room was dimly lit, and there were no towels or basic amenities. The room was on the 2nd floor with no lift, and the translucent curtains compromised privacy. Overall, the hotel needs significant upgrading to meet guest expectations. Considering the limited amenities, i found the price to be quite high.
Pearl Villa Stay Kushalnagar
Hi madam. Below booking sangeethat had booked another property. But unfortunately the property owner rejected the booking, so MMT customer care had shifted this booking to our property. While check in only the customer was not satisfied and uncomfortable, but we had given all the service and food. While checking out, they are also very happy. But after a few days they had rated our property 2/5. , I am very disappointed. And I even informed the guest to remove the review but it was still not done. So pls delete the review. Otherwise it will impact our business and in MMT. So pls do it need full