Our stay at Hotel Paradise & White House Cafe was underwhelming. Although we had informed them about our early check-in in advance, the room we had booked was not provided. It felt like the management prioritized walk-in guests over those who had already made online reservations.
The room lacked basic conveniences — there was no way to contact reception for room service, and the Wi-Fi was practically unusable. Mobile network coverage was also unexpectedly poor compared to other parts of Manali.
Room service was sluggish, and the kitchen only opens at 8:30 AM, making it impossible to get even a cup of tea earlier. Even simple orders like tea and biscuits took an unreasonable amount of time. Breakfast wasn’t buffet-style, and the overall food quality didn’t justify the high prices.
On the positive side, the property offers ample parking and the security staff was very prompt and helpful. The location is excellent — well-connected and easy to reach without getting caught in traffic. They also helped arrange a bike for us quickly, although it was priced higher than market rates.
Overall, while the location and parking are definite pluses, the service and amenities leave a lot to be desired.