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Entire villa with a lush lawn, balcony, kitchen & caretaker

Review Of Panchratna Villa | 5 BHK Pool VillaLike a 3

Pawna Lake, Lonavala | 9.6 km from city centre

    User Rating & Reviews

    • everyone
    • group
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    4.2
    Very Good

    13 Ratings, 8 Reviews

    excellent
    46%
    very good
    38%
    average
    8%
    poor
    8%
    bad
    0%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 5
    • 4
    • 4
    • 5
    • 4
    • 5
    • 5

    Rating Categories

    • Location4.3
    • Cleanliness4.3
    • Value For Money4.0
    • Food3.3
    • Facilities3.8
    • Checkin Experience3.8

    Sort by:

    Positive first
    4.0

    @yogeshpatil

    family with 8 kids

    It was awesome stay.. Villa is very close to Nature..... Wonder Scenery... Only Problem is with food quality it was worst food of my life ever😡

    Travel Month: Jul 2025
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    Panchratna Villa | 5 BHK Pool Villa

    "Thank you for sharing your review! We're thrilled that you enjoyed the villa's natural surroundings and scenery. Sorry to hear that the food quality didn't meet your expectations. We'll definitely take your feedback seriously and work on improving our culinary offerings to ensure a delightful experience for our guests."

    4.0

    Good Stay

    priyanka j.family with 4 kids

    Location Amenities and services is good but i feel entrance road should be me more to take care as it's a not well maintained

    Travel Month: Jan 2025

    Panchratna Villa | 5 BHK Pool Villa

    "Thank you for your feedback! We're glad you enjoyed the location, amenities, and services. We have improved the entrance road to ensure a smoother and more pleasant experience for our guests. Your suggestion is much appreciated!"

    4.0

    Villa is best but food arrangements is not clear aaaaaaaaaaaaaaadffffffffff

    sachin.family

    Villa is best but hospitality service is very poor. No any responsible person is available on villa. Not clearly discussed regarding food

    Travel Month: Dec 2024
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    Panchratna Villa | 5 BHK Pool Villa has replied on Sun Dec 22 15:57:28 IST 2024

    Thank you for sharing your feedback and appreciating the staff and location. Regarding your concerns, we'd like to assure our future guests that: - Our villa has a resident caretaker on premises, ensuring 24/7 security and assistance. - The staff room is located within the premises, allowing our team to respond promptly to any needs. - We've had no security incidents to date, thanks to our diligent caretakers. Regarding the food, we'd like to clarify that our standard food package was offered, but a significant discount was requested and denied, leading to disappointment. Thank you again for your feedback. We're committed to continuous improvement and look forward to serving you better in the future.

    5.0

    Homestay with 5 star services

    raghu.family

    On my first visit to this place i am really impressed with the location and the supporting staff especially the vitthal chef. The food quality and variety of food is excellent and tasty. Pawan lake is just 2 min walking distance. We request owner to update the latest photos as property is recently renovated which is far more luxurious than phots on mmt.

    Travel Month: Sep 2024

    Panchratna Villa | 5 BHK Pool Villa

    Thank you for your wonderful review! We're thrilled to hear that you enjoyed the location, staff, especially Vitthal, the chef, and the food quality. It's great to know that Pawna Lake is within walking distance, adding to the property's charm. We'll definitely consider updating our photos to reflect the recent renovations and showcase the property's luxury features. Your feedback is much appreciated, and we look forward to welcoming you back soon!

    5.0

    Excellent Stay

    jitendra n.loyalty-icon

    The weather is really nice here! the villa is well-maintained. The view is also beautiful. A very big backyard and clean rooms, which i like very much. It is totally worth it to stay here!

    Travel Month: May 2024

    Panchratna Villa | 5 BHK Pool Villa

    "Thank you so much for your lovely review! We're thrilled to hear that you enjoyed the weather, villa, and view. The big backyard and clean rooms are definitely some of our standout features, and we're glad you appreciated them. We're delighted that you found your stay worth it and can't wait to welcome you back!"

    2.0

    Not happy at all.

    vijay s.family

    The stay was good. The property was also good. But what ever they show in photos are not their. When we asked for games and camp which was shown in the reals and their own videos was also not their. Staff was also ok as they were not so keen to serve us whole heartedly. What ever we had called for was given to us but at a very high rates. Property was very far away from regular markets as per the staff guided us. Water in all bathrooms were very very slow. A person cant even take a proper shower. Such a big hall they had but with only 1 small wall fan and a broken cooler which was not giving cool air. They had a tv but only youtube was running. Also the kareok bluetooth speaker was not working and was also broken. Carrom was their but the coins were not proper. The staff goes away to their rooms away from their at sharp 9:30 pm saying that kindly order what ever you want before 9:30 pm or else you may not get any things. At night we had to go outside to switch off all the villas common lights. Last but not the lease 3 bathroom windows were without glassess and anybody can peep inside from outside.

    Travel Month: May 2024
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    Panchratna Villa | 5 BHK Pool Villa has replied on Thu Sep 26 20:41:13 IST 2024

    Thank you for your review. All feedback is important to us and we’re sorry to hear you’ve had such a average experience. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards and company’s values. This makes us all the more keen to make sure this gets resolved and doesn’t happen again. We have noted all the amenities and maintains points and we have fix that .

    5.0

    Excellent Stay

    rajeev n.

    Very nice place.. well maintained. The staff is very helpful…food is good…pool is maintained well… we went with kids, they all had a lot of fun

    Travel Month: Nov 2023

    Panchratna Villa | 5 BHK Pool Villa

    "Thank you for your wonderful review! We're so glad to hear that you enjoyed your stay and that our staff was helpful. The kids having fun is music to our ears! We'll look forward to welcoming you back again soon with your family!"

    5.0

    Excellent Stay

    ankit m.

    Location is excellent. Specialty is the food being prepared. All in all it was a good outing for all of us.

    Travel Month: Feb 2022

    Panchratna Villa | 5 BHK Pool Villa has replied on Wed Apr 12 11:43:35 IST 2023

    Hello mr. Mehta greetings of the day! thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We will make sure to share this with the panchratna villa by dream villas team to let them know to keep up the amazing work and hope you'll stop by again soon. We look forward to seeing you again soon.

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