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Paonta Sahib, Paonta Sahib
67 Ratings, 31 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the clean rooms, delicious food, and humble staff offering good service. The property’s location is convenient, close to the station and highway, making it a suitable stopover. However, some reviews mention slow service, poor maintenance, and cleanliness issues. Parking is available, but the lack of lifts and high food prices were noted concerns. Overall, it has its highlights but also areas needing improvement.
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Good Stay
Comfortable stay, clean room & food is delicious & staff is humble & good service. I have found hotel pal haveli paonta sahib through make my trip.
Room: Deluxe Room
Average Stay
The service was very slow, rooms were not properly maintained
Room: SUPER DELUXE
Property on main road with no lifts
familyHotel is like a guest house with no lifts and not very good is comparision to amount charged
Room: Deluxe Room
Value for money
Excellent by clean, hygiene food, excellent by location and room is also good and providing parking area.
Room: Deluxe Room
Good Stay
Good place to stay on the way and nice staff to cooperative
Room: Classic Room
Good Stay
Location of Hotel is good near to Station and on highway Food quality and services are good
Room: Classic Room
Great stay
Great stay. Room are good and enough specious
Room: Deluxe Room
Pal Haveli has replied on Wed Feb 26 14:13:14 IST 2020
Dear Mr. Nitin Sharma, first I want to thank you for having your overall positive feedback. We work hard to deliver an exceptional guest experience. We are very happy to know that you enjoyed lots during your overall stay and ranked 5 star to our property. Do visit again. Replied by Rock Wood Hotel (Hotel General Manager).
Good management
Yellow Dal is good. But items in the menu items costlier than any other
Room: Deluxe Room
Pal Haveli has replied on Tue Feb 25 10:31:45 IST 2020
Dear Mr. Deepak Kumar, first, I want to thank you for having your positive feedback. We works hard to deliver an exceptional guest experience. We are not compromising with quality of food and always serves the best. Compare to other surrounded hotels our menu item rates are competitive
Experience
The food was very over priced and menu was limited. Salad and other condiments were not being served due to cost cutting. The gm was pretty arrogant and didn't let me sit in the waiting area.
Room: Deluxe Room
Pal Haveli has replied on Wed Feb 19 19:18:20 IST 2020
Dear Mr. Akshat Mishra, first, I want to thank you for your feedback. We works hard to deliver an exceptional guest experience, and it's apparent in this case, we fell short. At the time, you were staying with us, we were going to print out our menu card with having some variety of new dishes. We were unable to serve onion in salad. For the inconvenience, it caused I Am sorry. Our waiting area is for guest pleasure only. In case of using laptop by sitting in waiting area, instead of into the room, we are not allowing to do so. We are always focusing on providing of best hospitality to each of our guest. We welcomes you to enjoy the experience that so many of our guests have grown so fond of.
Overall good
Food is costly. Other ways facilities are ok.
Room: Deluxe Room
Pal Haveli has replied on Wed Feb 19 19:40:11 IST 2020
Dear Pritam Bhattacharya, first, I want to thank you for your feedback. Prices of menu items are competitive in compare to nearby other hotels have. We serves qualitative food Worth the price and not making compromising with quality and quantity. Hopes to See you again in short while. We are eager to provide our best hospitality.
Poor Stay
Outside gallery is very dusty, double bed size small, breakfast as per order.
Room: Deluxe Room
Pal Haveli has replied on Thu Feb 20 11:45:30 IST 2020
Dear Mr. Praveen Bhatiya, first, I want to thank you for your feedback. We works hard to deliver an exceptional guest experience, and it's apparent in this case, we fell short. At the time, you were staying with us, outside gallery was dusty. We are always focusing on providing of best hospitality to each of our guest. We have double bed, with the size comfortable for an indian guest. We provides breakfast as per guest choice from our menu card. We welcomes you to enjoy the experience that so many of our guests have grown so fond of.
Awesome Hotel
soloYou can stay with family and friends
Room: Deluxe Room
Pal Haveli has replied on Thu Feb 20 16:10:00 IST 2020
Dear Mr. Praful Mhatre, first, I want to thank you for your feedback. We works hard to deliver an exceptional guest experience. We are always focusing on providing of best hospitality to each of our guest. We welcomes you to enjoy the experience that so many of our guests have grown so fond of. Please visit again.
Terrible room cleanliness and stinky washroom
Location was good but terrible cleanliness.
Room: Deluxe Room
Poor Stay
Property is good location but ac and bathroom is smelly
Room: Deluxe Room
Finw
familyGood food and staff at the moment but I will be there at least
Room: Deluxe Room
Very high charges and bad rooms
I stayed with my family, very poor service. No cleaning, ac not working.
Room: Deluxe Room
Poor Stay
soloPoor management Toilet sheet is very close to wash basin causing accident No matter for Hotel
Room: Deluxe Room
Average
The hotel located is very good location.
Room: Deluxe Room
Good
Good to stay, nice location to hang out.
I asked for a water bottle but didn't receive.
Room: Deluxe Room
Location
The hotel is situated at a very good place. The environment is fine.
The room service boys were slow to react on the orders given by me.
Room: Deluxe Room
Kempty Fall Road
Mall Road
Mussoorie
Malsi
Kulri Chowk
Mall Road
Gandhi/Library Chowk
Mussoorie
Malsi
Mall Road
Race Course
Kempty Fall Road
Nerua
Niranjanpur
Dehradun
Krishna Nagar
Dehradun
Rajpur Road
Mall Road
Saharanpur Road
Surajpur
Paonta Sahib
Main Bazar
Main Bazar
Paonta Sahib
Surajpur
Paonta Sahib
Paonta Sahib
Surajpur
Main Bazar
