Review Of Neemrana's Baradari Palace

Neemrana's Baradari Palace has replied on Wed Aug 20 10:47:04 IST 2025

Dear guest, Thank you for taking the time to share your experience at the 19th century Baradari Palace. We are delighted to know that you found your stay both unique and memorable. At Neemrana, we have always believed in reviving heritage spaces and making them accessible, so it is especially rewarding to hear that you appreciated the value and comfort of the suite at such an exceptional price point. Your kind words encourage our team to continue preserving history while offering guests authentic experiences that go beyond conventional hospitality. We truly look forward to welcoming you back to our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Baradari Palace

Dear guest, Thank you for your kind words ! We're so pleased to hear that you enjoyed your time at the 19th-century Baradari Palace in Patiala. It’s especially heartening to know that the food stood out as the highlight of your stay—our chefs will be delighted to hear that their efforts made a memorable impression. We're equally grateful for your appreciation of our hospitality, which we strive to make as warm and welcoming as the palace itself. We look forward to the pleasure of hosting you again soon at our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Baradari Palace

Dear guest, Thank you so much for your kind words and wonderful feedback! We’re truly delighted to hear that you had such a memorable stay at the 19th c. Neemrana’s Baradari Palace, Patiala. It brings us great joy to know that you enjoyed the ambience of the property, relished the food, and experienced our heartfelt hospitality. 😊 Your appreciation of our team’s service and training means a lot to us, and we’ll be sure to share your encouraging words with everyone here. ❤️ We look forward to welcoming you back soon for yet another delightful experience at our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Mon Apr 21 11:39:51 IST 2025

Dear guest, Thank you for your kind words ! We’re so glad you enjoyed the lush greenery and the rich heritage charm of Baradari Palace. It’s always wonderful to hear when the essence of the place speaks for itself and leaves a lasting impression. We look forward to welcoming you back for another memorable experience at our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Baradari Palace

Dear guest, Thank you for sharing your feedback with us. We understand your feedback regarding your booking, and we appreciate the opportunity to address your concerns. Regarding the price difference, please note that as your booking was made through an online travel agency (OTA), the pricing is determined and set by them on the OTA, not directly by us. However, as per our standard terms and conditions, bookings made through OTAs are non-refundable and unfortunately, we are unable to offer a refund for the price difference. We sincerely apologize for any inconvenience this may have caused during your stay. We hope you will consider giving us another opportunity to serve you in the future. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Thu Feb 13 11:30:26 IST 2025

Dear guest, Thank you for sharing your feedback regarding your recent stay at Neemrana's Baradari Palace in Patiala. We sincerely apologize for the inconvenience you faced during your visit. Regarding your request for a twin bed room, we would like to inform you that as you booked through an Online Travel Agent (OTA, the rooms are listed under different categories, with each category containing multiple rooms. Room allotment is subject to availability, but the category booked remains the same as per your booking. This information is also mentioned on the OTA's platform, so guests are informed beforehand. We deeply regret that you encountered issues with the hot water supply in your upgraded room. Please be assured that while we strive for regular maintenance and upkeep according to our standard operating procedures (SOP, this was a rare incident. We have already addressed the matter with our maintenance team to ensure that similar feedback does not recur in the future. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a much more delightful experience. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Mon Feb 10 10:30:52 IST 2025

Dear guest, Thank you for sharing your feedback. We're pleased to hear that you enjoyed the property and appreciate your kind words about Neemrana’s Baradari Palace. We sincerely apologize for the lack of response you experienced while contacting our reservations office. While our team works diligently to follow standard operating procedures, we understand that your experience did not meet the expected level of service. Please be assured that we have already taken necessary steps to address this issue, ensuring it does not recur in the future. Your feedback is invaluable in helping us improve, and we hope to welcome you back soon at our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Tue Dec 17 11:18:04 IST 2024

Dear guest, Thank you for sharing your feedback regarding your recent stay at Neemrana's Baradari Palace, Patiala. We are delighted to hear that you enjoyed the food and the services provided during your stay. We sincerely appreciate your observations about the property’s condition. Please be assured that our housekeeping and maintenance teams follow all standard operating procedures (SOPs) for the upkeep of the property, and we regularly conduct restoration processes to preserve the heritage and character of the palace. While we aim to maintain the old-world charm, we understand the importance of cleanliness and comfort, and we will address the issues you have raised regarding the furniture and maintenance. Your feedback is invaluable to us, and we will take the necessary steps to ensure a better experience for our future guests. We look forward to welcoming you again in the future and hope to exceed your expectations. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Wed Apr 02 14:37:07 IST 2025

Dear guest, Thank you so much for your kind feedback ! We’re pleased to hear that you discovered Neemrana's Baradari Palace and enjoyed its unique blend of historic charm and modern amenities. It’s wonderful that you appreciated the architectural fusion and found the property to be a peaceful escape. We’re also glad to know that the food and our team made your experience even more enjoyable. We’d love to welcome you back for another relaxing weekend trip at our other Neemrana properties across India. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Mon Sep 16 11:05:21 IST 2024

Dear guest, Thank you for sharing your feedback regarding your stay at the 19th C. Neemrana’s Baradari Palace in Patiala. We genuinely appreciate your insights and are glad you took the time to share your experience. We understand your concerns about the room interiors and the bathroom. As a heritage property from the 19th century, our focus has been on preserving the vintage charm and historical significance of the palace rather than opting for modern luxury. The interiors are intentionally maintained to reflect the historical essence of the era, and this includes keeping the original features intact. We aim to provide an authentic experience of the bygone era, and this sometimes means that the interiors are not as contemporary as modern establishments. Regarding the layout of the rooms and the exterior appearance, we strive to balance careful restoration with maintaining the building’s historical integrity. The property’s design and structure have been preserved to honor its heritage, and we continually work on its maintenance and restoration to ensure it remains a cherished historical landmark. Your feedback about the maintenance of the exteriors of the building has been noted, and we will take necessary steps to address these concerns as we continue to enhance the guest experience while staying true to our heritage. Thank you once again for your valuable input. We hope to have the opportunity to welcome you back and provide a stay that meets your expectations more closely. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Sat Apr 13 11:56:44 IST 2024

Dear guest, Thank you so much for your wonderful feedback regarding your stay at Neemrana's Baradari Palace in Patiala. We're pleased to hear that you had an amazing experience and that you found the place to be breathtakingly beautiful and tranquil. It's fantastic to know that you enjoyed the delicious food and found the rooms to be spacious and comfortable. Your kind words truly motivate us to continue providing exceptional service and experiences to all our guests. We look forward to welcoming you back for another unforgettable stay amidst nature's beauty and serenity. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Thu Nov 09 11:03:30 IST 2023

Dear guest, Thank you for sharing your thoughts on your recent stay at the 19th-century Neemrana's Baradari Palace in Patiala. We're delighted to hear that you appreciated the old-age charm and found it to be a peaceful and tranquil environment. Staying in our 'non-hotel' Hotel that exudes old-world charm is indeed a unique and special experience. We're dedicated to preserving the historical authenticity of our properties, and it's heartening to know that it added to your stay's charm. The peaceful and calm environment, along with the palace's serene location, is what we aim to provide for our guests. We believe that our guests should have the opportunity to unwind and escape the hustle and bustle of everyday life. Thank you for choosing Neemrana's Baradari Palace for your stay, and we hope to have the pleasure of welcoming you back to experience more of its charm and tranquility. If there's anything specific you'd like to see or experience during your next visit, please feel free to let us know. Your feedback is invaluable to us. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Wed Oct 25 14:30:00 IST 2023

Dear Guest, Thank you for choosing to celebrate your wedding anniversary at Neemrana's Baradari Palace in Patiala, and for sharing your feedback with us. We are absolutely delighted to hear that you had an excellent stay and that your special day was made memorable. We're honored to have been a part of your celebration, and it's heartwarming to know that you found your experience to be "awesome" Your kind words are truly appreciated. Once again, thank you for choosing Neemrana's Baradari Palace. We look forward to welcoming you back for more special occasions and memorable stays in the future. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Sat Oct 07 11:50:45 IST 2023

Dear guest, Thank you for sharing your feedback following your stay at the 19th-century Baradari Palace in Patiala. We sincerely appreciate your comments, and we apologize for any shortcomings you may have experienced during your visit. We are truly sorry to hear about your disappointing experience with the food. Your feedback regarding the quality of our cuisine is important to us, and we will work to improve our culinary offerings to better meet our guests' expectations. Regarding the hotel's location, we understand that finding the property may have been challenging. We will review our directions and signage to make it easier for future guests to locate us. We apologize for the cleanliness issues you encountered in your room and the weak Wi-Fi connectivity. Providing a clean and comfortable environment for our guests is a top priority, and we will address this matter promptly. We regret that your stay did not meet your expectations, and we understand your decision not to return. Your feedback is valuable, and it will assist us in making necessary improvements. If you have any specific suggestions or concerns you'd like to discuss further, please do not hesitate to reach out to us directly. We hope you might consider giving us another opportunity to provide you with a more enjoyable experience in the future. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Thu Oct 05 11:48:14 IST 2023

Dear guest, Thank you for sharing your wonderful feedback following your stay at the 19th-century Baradari Palace in Patiala. We are truly delighted to hear about your excellent experience, and we appreciate your kind words. It's fantastic to know that you found our food to be awesome and our rooms spacious and neat. Your satisfaction with our accommodations and culinary offerings is a great source of pride for us. We are equally pleased to hear that our staff left a positive impression on you with their courteous and friendly demeanor. Providing exceptional service is at the heart of our hospitality philosophy, and we are thrilled that our team met your expectations. Your feedback is truly motivating for us, and we hope you created lasting memories during your visit. If you plan to return for another pleasant stay, please feel free to reach out to us directly. We look forward to providing you with another exceptional experience that is worth every penny spent. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Thu Aug 17 11:51:57 IST 2023

Dear guest, Thank you for taking the time to provide your feedback on your recent stay at the 19th-century Baradari Palace in Patiala. We're pleased to hear that your experience staying at a heritage property was unique and memorable. Our staff takes pride in offering courteous service to our guests, and we're glad you appreciated it. We also appreciate your feedback on the food, and we'll certainly take it into consideration as we continue to improve our offerings. We apologize for any inconvenience you may have experienced with the air conditioning. Your comment is important to us, and we will work on addressing this to ensure a more comfortable environment for our guests. It's great to know that you found the property spacious and clean. We are committed to maintaining a high standard of cleanliness to provide a pleasant atmosphere for our guests. We regret that the absence of a swimming pool affected your experience. We will take your feedback into account as we evaluate our amenities and consider ways to enhance our guests' stay. Your feedback is valuable to us as it helps us identify areas for improvement and better serve our guests. We appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing you with an even better and more enjoyable stay. If you have any additional comments or suggestions, please feel free to share. Thank you for choosing The Baradari Palace for your stay. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Fri Jul 14 14:23:19 IST 2023

Dear Guest, Thank you for sharing your feedback about your recent stay at The Baradari Palace in Patiala. We deeply regret the inconvenience you experienced during your stay. Please accept our sincerest apologies for the inconvenience caused by the lock issue at the hotel. We understand that being locked out of your room after dinner must have been frustrating, and we apologize for the inconvenience caused by the malfunctioning lock. It is our top priority to ensure that our guests feel safe and comfortable throughout their stay, and we regret that this incident fell short of our usual standards. However, after our conversation with the team members at the hotel regarding your feedback, we would like to inform that the team members responded promptly and got this issue resolved along with an apology for the same at the time of your check-out from the hotel. It is never our intention to provide anything less than exceptional hospitality to our guests, and we apologize for falling short of your expectations. We genuinely appreciate your feedback as it helps us identify areas for improvement and make the necessary changes to ensure a better experience for our guests in the future. We hope you will consider giving us another opportunity to serve you in the future to our other Neemrana properties across India. Best regards, Team Neemrana

Neemrana's Baradari Palace has replied on Tue Jul 04 11:42:13 IST 2023

Dear guest, Thank you for taking the time to provide your valuable feedback regarding your recent stay at Baradari Palace Patiala. We appreciate your honest feedback as it helps us identify areas for improvement and provide a better experience for our guests. We sincerely apologize for any inconvenience caused by the maintenance issues and upkeep during your stay. Please stay assured, we have taken your comments seriously and will address them promptly with our maintenance team to ensure that such issues are rectified immediately. We value your patronage and would like to assure you that we are committed to providing a memorable and enjoyable stay for all our guests. Warm regards, Team Neemrana

Neemrana's Baradari Palace has replied on Mon Jul 03 12:00:54 IST 2023

Dear Guest, Thank you for sharing your positive feedback and a kind 5 star rating about The Baradari Palace heritage non-hotel hotel in Patiala. It is great to know that you thoroughly enjoyed the spacious rooms, the ambience, the services and the peaceful ambience of this heritage property in Patiala with sprawling gardens attached, but is the only Maharaja Palace where guests can stay. We are pleased to learn about your appreciation for the food served at the hotel. We would like to thank you for your stay and look forward to welcoming you at our other properties across India ! Warm Regards, Team Neemrana

Neemrana's Baradari Palace has replied on Tue Jul 04 15:18:16 IST 2023

Dear guest, Thank you for sharing your feedback regarding your recent stay at Neemrana's Baradari Palace, Patiala. We appreciate your comments and are glad to hear that you found the property to be spacious and reflective of the glorious era of maharajas. We understand your concerns regarding the maintenance of certain areas, including doors, windows, gardens, and overall spaces. Please accept our sincere apologies for any inconvenience caused. We are committed to providing a memorable and comfortable stay for all our guests, and we appreciate your feedback as it helps us identify areas for improvement. We have taken note of your comments and will address the maintenance issues promptly to ensure that our property remains in the best possible condition for our guests. We value your patronage and strive to provide a unique experience that combines the charm of a palace with modern comforts. We hope to have the opportunity to welcome you back to Neemrana's Baradari Palace, Patiala, in the future and provide you with an improved and more delightful stay. Best regards, Neemrana Hotels