Review Of Namo Palace

Namo Palace has replied on Fri Jun 02 13:35:45 IST 2023

We're truly sorry to hear about your experience. It's disheartening to know that we fell short of your expectations, and for that, we sincerely apologize. Your feedback is crucial to us and we are committed to providing our guests with the best possible experience. If you feel comfortable, could you please provide us with more details about what happened during your stay? Your further comments will help us to address any issues and improve our services. Once again, we're genuinely sorry for any inconvenience caused and we hope to have the opportunity to make it up to you in the future.

Namo Palace has replied on Fri Jun 02 13:37:51 IST 2023

Thank you so much for your kind words and the excellent rating. We're thrilled to hear that you enjoyed your stay with us. Your compliments regarding our spacious rooms, furniture, and our friendly staff truly made our day. We're glad that our commitment to cleanliness and the availability of amenities like WiFi and TV added value to your stay. We do apologize for any inconvenience caused by the lack of a kitchen in the facility. We are always exploring ways to improve and your feedback helps us do that. Once again, thank you for taking the time to review us. We look forward to welcoming you back in the near future.

Namo Palace has replied on Fri Jun 02 13:38:46 IST 2023

Thank you so much for your positive feedback and for giving us a solid rating. We're delighted to hear that you had a good and pleasant stay with us. We're especially glad to know that you found our rooms spacious and clean, and that you appreciated our lodge's location. Providing comfortable and clean accommodations in a convenient location is something we continuously strive for, so your feedback is very much appreciated. Thank you once again for your kind words and for choosing Name Palace for your trip to Kota. We hope to have the pleasure of hosting you again soon.

Namo Palace has replied on Fri Jun 02 13:40:24 IST 2023

Thank you for your feedback and for bringing this to our attention. We apologize for the inconvenience you faced during your stay regarding the lack of food and breakfast services. We want to inform you that we have taken your comments seriously, and have since made significant changes. We're pleased to announce that we now have a restaurant in our hotel and have also introduced room service for the comfort and convenience of our guests. We would love to have the opportunity to serve you again, offering a vastly improved experience with our new and exciting food services. Thank you again for your valuable feedback.