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You are booking hotel for more than 30 days

Review Of MULBERRY INN & COTTAGES

Metgutad, Mahabaleshwar | 8.0 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    241 Ratings, 164 Reviews

    excellent
    30%
    very good
    36%
    average
    17%
    poor
    7%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

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    • 2
    • 4
    • 1
    • 5
    • 2
    • 2
    • 4

    Rating Categories

    • Location4.1
    • Cleanliness3.9
    • Room4.0
    • Value For Money4.0
    • Food4.2
    • Security3.9
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    Reviews Summary

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    The property offers spacious rooms with good garden views and helpful staff who are always ready to assist. Guests enjoyed the tasty food, though some noted that the restaurant is a bit far and takes time for service. The property is well-located between Mahabaleshwar and Panchgani, ideal for sightseeing. However, issues like poor maintenance, cleanliness in rooms, and limited hot water times have also been pointed out by several guests. Overall, it presents decent value for money.

    Sort by:

    Positive first
    2.0

    Family and couples must avoid

    suraj p.family with 2 kids

    Felt like cheated - property has swimming pool ( tiny ) and restaurant outside the premises - approx half km far from hotel even restaurant is outside and very far from hotel - never seen such complex property - restaurant is also tiny but food is good - property staff is good .. rooms are big but windows won’t close properly .. lacks amenities and service - its budget hotel but not recommend and safe for families ..!

    Travel Month: Mar 2025

    Room: Super Deluxe Room -Partial view.

    4.0

    Good Stay

    tushar b.

    Good view of room & hotel people are very helpful.

    Travel Month: Jan 2025

    Room: Couple Cottages

    5.0

    Excellent Stay

    ashish b.loyalty-iconfamily

    We were 7 family members and just wanted to stay for a night. We got a garden view, clean rooms and hot bath water. Thanks)

    Travel Month: Jan 2025

    Room: Standard Couple Room (Non View)

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    1.0

    Horrible Stay

    jasir k.couple

    It’s horrible. The room was dusty and unhygienic. The bed sheets not at all washed, it had black stains on it. Bathroom was not cleaned well, the waste basket had previous customers bloody sanitary pads. The tap and hand shower wasn’t working. There was frequent power cuts and no proper generator for back up. The bed was not comfortable as well. We booked for two nights, but we checked out a day earlier without a refund because of the discomfort.

    Travel Month: Oct 2024

    Room: COMPACT COUPLE ROOM (Non View)

    3.0

    Average Stay

    rish g.

    Room was not proper all wooden cupboard was not proper when we reach then they refused to give original room which we had booked earlier.

    Travel Month: Nov 2024

    Room: Family Room (Non View)Basement rooms.

    1.0

    Horrible experience

    jasir k.couple

    It’s horrible. The room was dusty and unhygienic. The bed sheets not at all washed, it had black stains on it. Bathroom was not cleaned well. The tap and hand shower wasn’t working. There was frequent power cuts and no proper generator for back up. The bed was not comfortable as well. We booked for two nights, but we checked out a day earlier without a refund because of the discomfort.

    Travel Month: Oct 2024

    Room: COMPACT COUPLE ROOM (Non View)

    5.0

    Excellent Stay

    priyanka p.

    The hotel staff have a very polite behaviour. They have prompt attitude and they upgraded our stay without any extra cost. Happy to recommythis beautiful resort.

    Travel Month: Oct 2024

    Room: Standard Couple Room (Non View)

    3.0

    good very nice.

    couple

    windows not properly close, not parcking available & not comfortable this room , food very good service ok

    Travel Month: Sep 2024

    Room: Super Deluxe Room -Partial view.

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    4.0

    Good Stay

    sahil t.

    The front dedk staff was very supportive. Overall food was good. Owner mr shinde was also very hospitable.

    Travel Month: Aug 2024

    Room: COMPACT COUPLE ROOM (Non View)

    5.0

    Very good experience with nature connected cottage.

    gajjar j.family

    Very good cottage with nature view. Amazing experience of stay. Rooms are clean. Parking facility available size of room is good best part is swing in balcony of room which is best

    Travel Month: Aug 2024

    Room: Couple Cottages (Full View).

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    5.0

    Excellent Stay

    raviraj t.

    this mulberry hote beautiful nd room service nd food are healthy nice experience for us we loved it!. ❤️

    Travel Month: Aug 2024

    Room: Family Room (Non View)Basement rooms.

    4.0

    Good Stay

    mayank m.family

    hotel staff is good and helping, but service is slow and restaurant is far from cottage do if you order in room food will not be served hot, only go for cottage never select for 2bhk flat they are dirty and untolerable i mistakenly select for 2bhk but on request hotel manager shifted me to cottage, valley view is good

    Travel Month: May 2024

    Room: 2 BHK Apartments

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    5.0

    Excellent Stay

    somnath d.family

    Value for money and very comfortable experience. Liked · The rooms were clean and spacious and very comfortable. The staff members were cordial and respectful. The location is also quite convenient.

    Travel Month: Feb 2024 (3-Night Stay)

    Room: COMPACT COUPLE ROOM (Non View)

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    MULBERRY INN & COTTAGES has replied on Fri May 10 16:21:20 IST 2024

    Dear Mr. Somnath Thanl you for your valuable Feedback . will feel more happy to serve you again at Mulberry .

    4.0

    Pleasant stat

    kishor s.family

    Location is on road touch. Good stay. The owner and other staff are very approachable. Food is very good. Staff is very supportive.

    Travel Month: Dec 2023

    Room: Standard Couple Room (Non View)

    MULBERRY INN & COTTAGES has replied on Fri May 10 16:22:05 IST 2024

    Dear Mr. Kishor Thank you for your valuable Feedback . will feel more happy to serve you again at Mulberry

    3.0

    Average Stay

    vikrant s.

    The house quality was average i. E. Not that good but not bad also. The location of the stay is as very good as all the view points were nearby only. The restaurant of that hotel was having food whose quality was ok ok but the price was bit high.

    Travel Month: May 2023

    Room: COMPACT COUPLE ROOM (Non View)Window closed..Old property

    MULBERRY INN & COTTAGES has replied on Mon Jun 19 09:29:29 IST 2023

    Hello Sir ,Thanks for your stay with ,we thanks for your rating & appriciation ,hope to see you & your family freinds again at Mulberry Group of Hotels.

    3.0

    Average Stay

    smitha m.loyalty-icon

    Same type of room was booked for 180sqft. But reaching there, found that, no room as such in basement. One was a large room and other small one.

    Travel Month: May 2023

    Room: Standard Couple Room (Non View) Basement rooms.Old property.

    MULBERRY INN & COTTAGES has replied on Mon Jun 19 09:32:09 IST 2023

    Hello Sir / Mam , Thanks for your stay with us,As per your booking the rooms you booked where mentioned in basement,also the size of the rooms varies,so sorry for the trouble you had.

    4.0

    Staying at mulberry

    anant p.couple

    Good to stay at mulberry. It was very good experience. Nice experience. Food is also good. Berry farm also good

    Travel Month: Apr 2023

    Room: COMPACT COUPLE ROOM (Non View)Window closed..Old property

    MULBERRY INN & COTTAGES has replied on Mon Jun 19 09:38:42 IST 2023

    Hello Sir / Mam ,Thank you for your rating & appricaition ,hope to see you & your family friends again at Mulberry Group of hotels.

    3.0

    Amenities

    prakash j.family

    No electricity backup, guys gazer unsafe to use

    Travel Month: Apr 2023

    Room: Standard Couple Room (Non View) Basement rooms.Old property.

    MULBERRY INN & COTTAGES has replied on Mon Jun 19 09:41:03 IST 2023

    Hello Sir / Madam , Thanks for your stay with us ,Sorry for the trouble you had during your stay reagrding power ,secondly the Geysers are safe in our rooms,we are using for so many years.

    1.0

    Terrible stay

    sonu p.family

    No amenities were provided as per my booking and no response from hotel

    Travel Month: Apr 2023

    Room: Super Deluxe Room (Non View)Partial view.Old Property.

    MULBERRY INN & COTTAGES has replied on Tue Apr 18 18:57:46 IST 2023

    Sorry for inconvience u had,

    4.0

    Good Stay

    tushar b.couple

    Room was clean and staff is supportive.

    Travel Month: Jan 2023

    Room: COMPACT COUPLE ROOM (Non View)Window closed..Old property

    MULBERRY INN & COTTAGES has replied on Sat Feb 04 17:25:03 IST 2023

    Thank you for your stay with us, also for appriciation & rating, hope to see you again & your family at mulberry group of hotels.

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