The property has a charming ambiance with friendly staff, making it a pleasant place to stay. Guests enjoy the location, especially with a beautiful garden view and proximity to attractions. While some appreciated the cozy rooms and facilities, many faced issues like poor cleanliness, outdated amenities, and unresponsive service. Food quality and pricing were widely criticized, alongside complaints about the power, water, and Wi-Fi facilities. Overall, there's room for significant improvement in multiple areas to enhance the guest experience.