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Sadar, Rajkot | 8 minutes walk to Jubilee Garden
220 Ratings, 65 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property is noted for its friendly staff and decent food. Guests have enjoyed the clean rooms and supportive service, especially at night. However, there are frequent concerns about small, poorly maintained rooms, and some have experienced issues with cleanliness and amenities, like missing toiletries or lingering odors. The property also seems to cater to couples, which might not suit family travelers. Overall, guests mention a mix of experiences, from pleasant stays to significant discomfort.
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Definitely recommende
Clean room. Helpful staff. On-door service. No one bothers you. Great for unmarried couples as well!
Room: Palm Deluxe Room Ac
Hotel Nova Palm
hank you for choosing Hotel Nova Palm! We’re thrilled to know you had an excellent one‑day stay and appreciated our friendly, attentive staff. It’s wonderful to hear everything went smoothly and met your expectations. We look forward to welcoming you back on your next visit to Rajkot!.....
good
Service is good and also hotel is good to stay, only network is not working wel Service is good and also hotel is good to stay, only network is not working well
Room: Palm Deluxe Room Ac
Hotel Nova Palm
Thank you for your feedback. I’m truly sorry you experienced issues with the geyser and inconsistent restroom water—this is below our standards. We’ve already scheduled urgent maintenance to resolve both problems. I’d welcome the chance to ensure your next stay is flawless......
Good Stay
experience is most hotel room service good room is very good and freshnesh
Room: Palm Deluxe Room Ac
Hotel Nova Palm
Thank you for choosing Hotel Nova Palm! We’re thrilled to know you had an excellent one‑day stay and appreciated our friendly, attentive staff. It’s wonderful to hear everything went smoothly and met your expectations. We look forward to welcoming you back on your next visit to Rajkot!....
Excellent Stay
Stop
Room: Palm Deluxe Room Ac
Hotel Nova Palm
Thank you for choosing Hotel Nova Palm! We’re thrilled to know you had an excellent one‑day stay and appreciated our friendly, attentive staff. It’s wonderful to hear everything went smoothly and met your expectations. We look forward to welcoming you back on your next visit to Rajkot!.....
bathroom
Bathroom was not clean idvudbushhdjbdyudhhduishdhhduhduiidoosjjs hdibeh hue. Rubbery rh ru rube bribe did did. Did. Did rube she jrutb r due eke d dhfjic. Field. Find r
Room: Palm Deluxe Room Ac
Hotel Nova Palm
Thank you for your feedback. I’m truly sorry you experienced issues with the geyser and inconsistent restroom water—this is below our standards. We’ve already scheduled urgent maintenance to resolve both problems. I’d welcome the chance to ensure your next stay is flawless...
Nova hotel review
had high expectations from this hotel, but unfortunately, my experience was not up to the mark. The room was not properly cleaned upon arrival, and the amenities mentioned during booking were either missing or not functional. The staff was not very responsive to requests, and service was delayed multiple times. Additionally, the food quality in the restaurant was below average, and the hygiene standards seemed questionable. The Wi-Fi connectivity was also poor, making it hard to work or stream anything. Overall, it was not a comfortable or pleasant stay. I hope the management takes feedback seriously and improves the services for future guests. I had high expectations from this hotel, but unfortunately, my experience was not up to the mark. The room was not properly cleaned upon arrival, and the amenities mentioned during booking were either missing or not functional. The staff was not very responsive to requests, and service was delayed multiple times. Additionally, the food quality in the restaurant was below average, and the hygiene standards seemed questionable. The Wi-Fi connectivity was also poor, making it hard to work or stream anything. Overall, it was not a comfortable or pleasant stay. I hope the management takes feedback seriously and improves the services for future guests.
Room: Palm Deluxe Room Ac
Hotel Nova Palm
Thank you for your feedback and sincere apologies for the issues with cleanliness, amenities, service, food, hygiene, and Wi‑Fi. We’re addressing each concern with our teams immediately. We appreciate your insights and hope to welcome you back for a much-improved stay.
nice stay
staff was very cooperative. stay was good. food was very nice at the hotel. rooms were clean. overall it was a good e staff was very cooperative. stay was good. food was very nice at the hotel. rooms were clean. overall it was a good experience
Room: Palm Deluxe Room Ac
Hotel Nova Palm
Thank you for choosing Hotel Nova Palm! We’re thrilled to know you had an excellent one‑day stay and appreciated our friendly, attentive staff. It’s wonderful to hear everything went smoothly and met your expectations. We look forward to welcoming you back on your next visit to Rajkot!..
Great stay for a great pr
The place is very neat & clean. The staff is very friendly and co-operative. Service was quite good.
Room: Palm Twin Bed Ac
Hotel Nova Palm has replied on Wed Jun 18 08:41:24 IST 2025
Thank you so much for your kind words! We're glad to hear that you found the place neat and clean, and that our staff made you feel welcome. Your appreciation means a lot to us, and we look forward to serving you again soon!
Average Stay
The hotel was good but they didn't allow the food delivery guy to deliver the food up to the room, there was a weird smell in the room, the bathroom was okayish the service is bit slow they don't allow visitors for just 1 minute also like they had problem with everything.
Room: Palm Deluxe Room Ac
Hotel Nova Palm has replied on Wed May 14 16:01:45 IST 2025
Thank you for your feedback. We apologize for any inconvenience caused. Our policy prohibits food delivery to guest rooms for security reasons. We’ll also look into the smell you mentioned to ensure our rooms meet the highest standards. Regarding visitors, our guidelines are in place for safety, and we regret that we can’t make exceptions. We appreciate your understanding and hope to welcome you back in the future for a better experience.
Room needs to be clean
I have been couple of times in the hotel. The staffs and all are friendly and very helpful. But whenever I have been to rooms. Those are dirty you can to call them to clean up the room. Which takes extra time for you to get the room. It would have been better if rooms were cleaned before hand. During my recent visit for couples only 1 towel was kept. Washroom seat was dirty. And there is lot of dirt in the room. And when you enter it stinks
Room: Palm Deluxe Room Ac
Hotel Nova Palm has replied on Mon May 12 16:54:28 IST 2025
Thank you for your feedback and for being a returning guest. We're sorry to hear about the cleanliness issues you've faced. This is not the experience we want to provide. We’ll make sure to address the cleaning process and ensure rooms are ready and fresh before check-in. Your comments are important, and we will work on improving these areas.
Excellent Stay
Excellent
Room: Palm Deluxe Room Ac
Hotel Nova Palm has replied on Thu Apr 17 01:53:49 IST 2025
Thanks a lot for sharing your valuable feedback with us. We look forward to serving you better next time again.
Terrible Stay
The opened my room without my permission for some AC maintenance work.. The AC Personel Left his dirty foot prints on the bed to reach the AC..
Room: Palm Deluxe Room Ac
Hotel Nova Palm has replied on Mon May 12 16:56:40 IST 2025
We sincerely apologize for the intrusion and the unacceptable condition left by the AC personnel. This should not have happened, and we understand how frustrating it must have been. We'll address this with our team to ensure that such incidents do not occur again. Thank you for bringing it to our attention.
Terrible Stay
It is one of those hotels which rents room by the hour to unmarried couples. Family Travellers to Avoid this Property.
Room: Palm Deluxe Room Ac
Hotel Nova Palm has replied on Mon May 12 16:57:42 IST 2025
Thank you for your feedback. We understand your concerns and apologize if the hotel did not meet your expectations. We recommend reviewing the hotel policies and description before booking, especially for family stays. Your input is valuable, and we'll take it into consideration moving forward.
Terrible Experience Due to Mr. De
Being in the hospitality segment, the reception person Mr. Dev has no manners to talk to the Guest.. People with self respect must avoid this property..
Room: Palm Deluxe Room Ac
Hotel Nova Palm has replied on Mon May 12 16:59:26 IST 2025
Thank you for your feedback. We understand your concerns and apologize if the hotel did not meet your expectations. We recommend reviewing the hotel policies and description before booking, especially for family stays. Your input is valuable, and we'll take it into consideration moving forward.
Not provide chosen room
Hotel reseption not provided me room as per my Book I book king bed dulex room and they provide twin sjng bed room so it is not good for me
Room: Palm Deluxe Room Ac
Hotel Nova Palm has replied on Mon May 12 17:00:42 IST 2025
We sincerely apologize for the room mix-up and the inconvenience it caused. This is not the experience we aim to provide. We’ll address this issue with the reception team to ensure better accuracy in room assignments going forward. Thank you for your understanding.
Terrible Stay
Very bad services after 9 pm . if you order water bottle then they will Come in 30 min and never order food because of staff is not clean
Room: Palm Deluxe Room Ac
Hotel Nova Palm has replied on Mon May 12 17:01:38 IST 2025
We apologize for the poor service you experienced after 9 pm. This is not the level of service we strive for, and we will address the delays and cleanliness concerns with our team to ensure improvements. Thank you for bringing this to our attention.
Poor Stay
3
Room: Palm Twin Bed Ac
Hotel Nova Palm has replied on Thu Jun 26 15:50:40 IST 2025
We apologize for the inconvenience caused by the bedding arrangement. This is certainly not the standard we aim to provide. We’ll address this issue to ensure better comfort for future guests. Thank you for bringing it to our attention.
Excellent Stay
They never disappoint in providing good hospitality , good accomodation and a very great room service … Hope in future also it’ll be same👍
Room: Palm Deluxe Room Ac
Hotel Nova Palm has replied on Sat Mar 29 15:31:12 IST 2025
Thanks a lot for sharing your valuable feedback with us. We look forward to serving you better next time again.
Average Stay
Had a great stay! The room was clean and comfortable, staff was friendly, and the location was convenient. Some minor issues, but overall, a pleasant experience. Would definitely consider staying again.
Room: Palm Deluxe Room Ac
Hotel Nova Palm has replied on Sat Mar 29 11:25:20 IST 2025
Thanks a lot for sharing your valuable feedback with us. We look forward to serving you better next time again.
best for the couple
Best excellent maintain properly in the room hygiene maintain and amenities are great in this hotel
Room: Palm Deluxe Room Ac
Hotel Nova Palm has replied on Sat Mar 22 21:57:02 IST 2025
Thanks a lot for sharing your valuable feedback with us. We look forward to serving you better next time again.
Rajkot
Nana Mava
In Khirasara
Vajdi
Mavdi
Vada Rd
Jamnagar
Patrakar Colony
Ravalsar
Ajanta Society
Nani Khavdi
Jambudiya
Jamnagar
Mahendranagar
Morbi
Lohana Para
Rajputpara
Rajkot
Rohidaspra
Limda Chowk
Rajputpara
Karanpara
Kalawad Road
Gandhigram
Kalawad Road
Karanpara
Yagnik Rd
Lohana Para
Kalawad Road
Kalawad Road
Lohana Para
Sadar
Kothi Compound
Lohana Para
Yogi Nagar
