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Review Of Moksha Woods Cottages Kasol

Name: Moksha Woods Cottages Kasol
Address: Katagla, Kasol, Kasol, 175105, IN
Rating: 2.3

Kasol Road, Kasol | 3.2 km from city centre

User Rating & Reviews

everyone
family
group

2.3

Average

3 Ratings

excellent

very good

33%

average

poor

33%

bad

33%

1.0

Prefer not to visit here

jayant g.group

Stay was terrible first of all it is 4-5 km away from kasol market and they don’t even have parking and is not even on the road you can't go and just have a car outside your hotel, you'll have to go through the ropeway and have to carry your luggage altogether and even worse thing if you have to go out in the evening or come back in the evening or late evening you'll have to walk/trek for 1-2 km and then there is a bridge you'll have to cross that then only you can reach this hotel, you can find ropeway fun but the services are unsatisfactory, i’ll not say that because they were terrible, we have waited 2 hours for french fries and 1. 5 hours for soap, in the night when we came back they were not even picking our calls and there's no reception or anything, terrible experience.

Travel Month: Jun 2024

Room: ROOM 2

Moksha Woods Cottages Kasol has replied on Tue Jul 23 21:24:04 IST 2024

We are really sorry that your experience was not satisfactory. We would definately try to improve our service. In that period we have shortage of staff and heavy load on our property. We are really sorry for the inconvenience that you have faced. But please don't spread lies about bridge. The bridge is 300 meters from the property as it was already mentioned. Pls make sure to read the whole information about property before booking. Thankyou.

2.0

Review of moksha

manish s.family

Not comfortable services are extremely poor and location of hotel is not good to reach as a family i would not recommend

Travel Month: Jun 2024

Room: ROOM 3

Moksha Woods Cottages Kasol has replied on Mon Jan 20 02:15:58 IST 2025

Dear [Manish Sharma,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. At Jumbo'z cabin, our goal is to provide exceptional service and a pleasant ambiance for every guest, and it’s disappointing to know we didn’t meet your expectations.We are taking your feedback about service delays or ambiance concerns] very seriously. Steps are already underway to improve our service standards through additional staff training and better management practices. Additionally, we are making efforts to enhance our ambiance to create a more comfortable and inviting atmosphere for our guests.Your feedback is invaluable in helping us grow and improve. If you would like to discuss your experience further or have additional suggestions, please feel free to reach out to us.We hope to have the opportunity to welcome you back in the future and provide you with a significantly improved experience.Warm regards,[Pradeep kumar][Jumbo'z cabin]