The room is okay, towels are provided properly, but the hospitality is lacking. The walls and curtains are dirty, making it suitable only for bachelors and not for families. The only good thing is that it is near the metro and easily accessible. That’s it MMT.
Manohar Grand has replied on Tue Sep 23 18:47:14 IST 2025
Thank you for sharing your feedback. We're truly sorry to hear that your experience with our towels and hospitality did not meet expectations. This is not the standard we strive to uphold, and we deeply regret any inconvenience caused during your stay.
Please be assured that your comments have been shared with our housekeeping and guest services teams for immediate review and improvement. We are committed to providing clean, comfortable amenities and warm, attentive service to every guest, and your input helps us do better.
We appreciate you bringing this to our attention and hope you’ll give us another opportunity to provide the high-quality experience we’re known for. If there's anything we can do to make it right, please don’t hesitate to reach out directly.