The stay was good but the hospitality was bad. Too much demanding and strict. Not at all for a group. Not giving bedsheets for Non AC room, reducing water supply, power.
Mango Villa Varkala has replied on Tue Sep 09 15:10:54 IST 2025
Dear Sumukh, thank you for your kind words about our property! However, we noticed that your review doesn't quite match our experience with your group. As you booked a shared space, we prioritize respecting our other guests, especially in our serene area. Unfortunately, your group's loudness after midnight was a concern, and we politely asked you to keep the noise down. We're not being strict; we're just considerate of those around you.
Regarding the bedding, you mentioned not receiving bed sheets, but you actually requested blankets for the non-AC room, which we don't typically provide. Nevertheless, we accommodated your request and provided two blankets. We'd appreciate it if you could clarify this point in your review to reflect the actual circumstances.
About the water supply, we apologize for the brief outage, which was quickly resolved once we became aware of it. It was an unexpected tank issue, not a deliberate act. We're surprised by the tone of your review and would appreciate it if you could reflect on the actual events. We value your feedback and will continue to improve our services.