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Review Of M.K. Hotels & Restaurant0123401234

Sigma II, Greater Noida

    User Rating & Reviews

    • everyone
    • couple
    • business
    • family
    3.0
    Good

    43 Ratings, 16 Reviews

    excellent
    30%
    very good
    12%
    average
    16%
    poor
    14%
    bad
    28%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 5
    • 2
    • 1
    • 1
    • 1
    • 1
    • 4

    Rating Categories

    • Location1.0
    • Cleanliness3.5
    • Food1.0
    • Value For Money1.0
    • Facilities1.7
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property’s good cleanliness and greenery, noting it as a nice setting. However, many complain about the pathetic service and unresponsive staff, with significant issues like broken bathroom fixtures, non-functional AC, and inadequate food quality. The lack of basic amenities and poor management overshadow the positives, making the overall experience disappointing for most.

    Sort by:

    Positive first
    1.0

    pathetic service

    suraj k.business

    1. Pathetic service! even the receptionist was not responding properly with booking issue 2. Also the food ordered was came after one n half hour after of order & was not at all good, even the cutlery was also not given to eat same properly 3. tube light was not functional 4. bathroom window was broken 5. no basic facility of towel for another person was given all above it the amount charge was huge which was even not close to the service quality 6. no space for parking 7.tv was also not connected with set-box 8. no toothpaste, no comb 9. phone also not working to connect with reception

    Travel Month: Aug 2024

    Room: Deluxe

    1.0

    Service Feedback which will genuinely help others before on-boarding ..!

    suraj k.business

    1. Pathetic service! even the receptionist was not responding properly with booking issue happened; ultimately customer care service helped us out, until bad & irresponsive treatment was given to guest 2. Also the food ordered was came after one n half hour after of order & was not at all good, even the cutlery was also not given to eat same properly, the chapati was placed in bowl & had the further dinner 3. Tube light was not functional & was dimmed 4. Bathroom window was broken which lead to infinite mosquito to enter in 5. No basic facility of towel for another person/room mate was given all above it the amount charge was huge which was even not close to the service quality to qualify 6. No dedicated space for parking of 4-wheeler 7.Television was also not connected with set-box to have relax entertainment 8. Toothpaste, comb-Missing as well 9. Intercom/Phone also not working to connect with reception for any further requirement 10. Property is in extreme interior place

    Travel Month: Aug 2024

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    sreekumar t.

    According to the rent room is okay cordur is not clean.

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Deluxe

    • user photos
    3.0

    Average Stay

    rajesh s.

    Room are good and clean however no single window in room tv is there but no set top box. You can watch only youtube on tv. Not much variety in breakfast only 2 items that to serve cold. Quantity of food is average. People’s are not much trained.

    Travel Month: Oct 2023

    Room: Deluxe

    1.0

    Terrible Stay

    ashlie d.loyalty-icon

    Worth of rs 1000- paid ard 7000- bad location & very bad locality, bathroom not rusty, broken taps

    Travel Month: Sep 2023

    Room: Deluxe

    2.0

    Srvice

    amit k.family

    1. Ac not cooling 2. Tv not working the room which was given to me that is room no. 102 in which above mentioned problems are there. Then why this room was alloted. This is the value of make my trip aap. Pl investigate?

    Travel Month: Aug 2023

    Room: Deluxe

    5.0

    Excellent Stay

    rohit s.

    Awesome property

    Travel Month: Jul 2023

    Room: Deluxe

    1.0

    Terrible Stay

    vinith k.

    Hotel images are not at all matching to reality. The rooms and bathroom are not clean. Bed sheets not charged. The staff is not friendly and does not even know the hospitality of how to behave with clients

    Travel Month: Mar 2023

    Room: Deluxe

    3.0

    Pathetic service

    mahesh m.business

    The service was really pathetic. Food from hotel was below standard. Not an ideal place to stay!

    Travel Month: Jan 2023

    Room: Deluxe

    1.0

    Terrible Stay

    jeeta s.loyalty-icon

    Very bad experience. Hotel room is small. And that is not hotel welcome inn. There hotel name is mk. There is fraud only. Hotel in outside market. Actual hotel tarrif is 1500rs but make my trip claims me 5500rs. When i reach there i try to your given contact no. But nobody response. I always trust with make my trip but this time huge fraud by booking agency

    Travel Month: Jan 2023

    Room: Deluxe

    5.0

    Awesome stay

    yogandera k.family

    Excellent service from you thanks from us

    Travel Month: Jan 2023

    Room: Deluxe

    1.0

    Terrible Stay

    arindam g.loyalty-icon

    food arrangements are very very bad. complimentary breakfast is totally mismanaged. staff is not professional. overpriced and underperformed on basic services.. most important...one light was not getting switched off and i slept the *whole night* with the light on...it was rectified the next day.🙄🙄🙄

    Travel Month: Jan 2023 (3-Night Stay)

    Room: Deluxe

    3.0

    B

    loganthan.business

    There is no tea cups and tea bags, coffee bags, we can not get tea before 7 am. Break fast. Very poor. Daily alu paroda which is not cooking properly.

    Travel Month: Jan 2023 (7-Night Stay)

    Room: Deluxe

    3.0

    Average hotel for a high price

    anushka g.couple

    The hotel room was very small and i doubt it was cleaned before i checked in, because the dustbin was not emptied!

    Travel Month: Jun 2022

    Room: Deluxe

    M.K. Hotels & Restaurant has replied on Thu Aug 11 22:45:51 IST 2022

    Thank you for your stay. We really apologies for your inconvenience. And thank you for your reviews

    3.0

    Nice property but mot properly managed and maintained

    nivesh k.business

    Very nice property but sorry to say that its not in good hands. Not managed properly. Ac was not working even though they said that it was a new ac. Actually the filter was not cleaned and even the gas was leaking. Even after repeated complaints no one came to solve this issue. The whole night i had to suffer even after paying for an ac room. At all not satisfied by the answers given to me by the desk people. I will not recommend.

    Travel Month: May 2022

    Room: Deluxe

    • user photos
    • user photos

    M.K. Hotels & Restaurant has replied on Wed Jun 15 23:07:58 IST 2022

    Dear sir, greetings from hotel welcome inn greater noida! thank you for your valuable feedback shared with us. Apologies for your inconvenience, we had check ac after your check out and resolved issue we look forward to see you soon again regards

    5.0

    Excellent hotel services

    scs s.business

    Friendly staff, room is good. Newly hotel. I used to book hotel for my employees stay. 5-7 minute distancve from city center pari-chow greater noida. Very greenery surrounding to hotel. Highly recommended for who want to stay in greater noida

    Travel Month: Jan 2022

    Room: Deluxe

    M.K. Hotels & Restaurant has replied on Sun Jan 30 15:45:40 IST 2022

    Thank you for your review with us. We look forward to here you soon

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