I am 100% sure that while booking I booked the mixed dorm, but somehow my booking was accepted as female dorm. I arrive to check-in late as I was traveling by train. I reach around 10pm for check in and I am told sir but your booking is made in female dorm and we have no vacancies in mixed or male dorms, I say never mind give me my refund I will find someplace to stay. Although I am sure that I booked mixed, let's assume I made a mistake (once again I am sure the issue is at time of accepting the booking but let's assume) even then if you are not gonna give me a place to stay you have to refund me, but they said forfeit your money and go find somewhere else. I check online they have a private room available, I am tired I ask them to take the differential and give me the private room. they quote more , I agree. the private room and bathroom is very poorly maintained, bed sheets are old and dirty and rooms paint is coming out, it's not even 10% like the photos. All in all A HORRID EXPERIENCE.
Locomo Hostel OG - Stay Work Eat has replied on Thu Aug 07 14:04:35 IST 2025
Dear Chintan,
Thank you for sharing your experience, and I sincerely apologize for the challenges you faced during your booking and stay. It sounds very frustrating to encounter issues with your reservation, especially after a long journey. We take your feedback seriously and will review the details to improve our service. Your comments about the private room maintenance are also noted, and we appreciate you bringing this to our attention. Thank you once again for your valuable feedback.
Best Regards,
Team Locomo.