The hot water wasn’t available, the staff were friendly, the basic necessities wasnt provided like hair dryer, hot water and the rooms werent that clean, especially the bathrooms, they looked someone used just before we checked in, when we asked for hair dryer they said its not available and apologised, but thats not the solution, they could have got it, the location was good, the facilities werent great, pricing was too high for that hotel and those rooms
Lemonridge Hotels IDPL Balanagar has replied on Tue Sep 30 13:12:39 IST 2025
Dear Mr.Prajwal Reddy ,
Thank you for sharing your feedback with us. Please accept our sincere apologies for the inconvenience you faced during your stay. We regret that the hot water and cleanliness did not meet your expectations and that basic amenities such as a hair dryer were not available when requested. This is certainly not the standard we aim to provide.
We are already addressing these concerns with our team to ensure such lapses do not recur. While we are glad you found our staff friendly and the location convenient, we deeply regret that your overall experience fell short.
We value your input, as it helps us improve, and we hope you will give us another opportunity to serve you better in the future.
Warm regards,
Lakshmikanth T
General Manager