The property struggles significantly with cleanliness and maintenance, with numerous guests citing issues like cockroaches, unkempt bathrooms, and malfunctioning amenities. While some staff members receive praise for being helpful, the front desk often faces criticisms for rude behavior. The location is noted as a positive aspect, offering easy access to the city, but many reviewers feel it's not suitable for families or long stays due to the deplorable conditions. Overall, it's a mixed bag of experiences leaning towards negative.