Hotel Chutneys LB Nagar

In an era where digital platforms dominate the travel industry, customer service plays a pivotal role in shaping a traveler’s journey—from the moment they plan their trip to the time they return home. Among the many travel portals available today, MakeMyTrip has established itself as a trusted companion for millions of travelers across India. For me , a frequent traveler and tech-savvy professional based in Hyderabad, his recent experience with MakeMyTrip was not just good—it was exceptional. What started as a simple trip planning session turned into an experience that exceeded his expectations and demonstrated the power of responsive, intuitive, and customer-first digital service.

No buffet breakfast only for two persons idly plate and one dosa plate we got for complimentary

I booked my stay here because I had eaten at their restaurant before and the food was outstanding. Sadly, that’s the only good thing about this place. The hotel is right on the main road in the middle of the city, which means endless honking and traffic noise until late at night. Forget peace or quiet — it simply doesn’t exist here. The property is made to look expensive, but has zero design sense. Rooms have cheap veneer furniture and don’t feel like proper hotel rooms at all.Bathrooms are finished with costly granite but are badly maintained, which makes them unpleasant to use. There are no basic in-room facilities like a kettle or tea/coffee setup. The excuse? They have a restaurant downstairs. Breakfast is not a buffet — instead, you get ₹600 worth of a la carte items. This means no fruits, no juice, no variety of breads — basically nothing close to a proper breakfast experience.Worst of all, the air conditioner stinks so badly it can make you gag. I had to shut it off completely.This is a classic case of a hotel living off the reputation of its restaurant but failing miserably when it comes to actually providing a decent stay. Not recommended.

Very Average for very expensive Tariff paid . Flooring in the room and toilet is high glossy tile and dangerous to walk. Prone to fall and lead to accidents

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cost is more , facility is not good , no food arrangement , .................................................

poor room cleaning, not at all recommended to stay. poor poor poor.

Overall the services at the reception and room service is poor .Probably this is not reflection on the who are at reception , but on the management itself .Refurbishing of entire hotel is going on at the point of time . Keeping this in view the management would have taken care to ensure service to the occupants smooth and friendly.

Property Location is very Good. Food is super expensive. Staying experience was not Good. Amenities and Services are very bad

The executive room is good and clean. The size of the room is also large, and the view from the room is nice. However, there is room for improvement in service..

had a pleasant stay at the property, and here’s my detailed review: Location: The location was convenient and well-situated, making it easy to access nearby attractions, restaurants, and transportation options. Whether exploring the local area or simply enjoying the surroundings, the property’s setting added to the overall experience. Food: The food quality was impressive. The variety offered ensured there was something for everyone, and the freshness and taste stood out. Whether it was breakfast, in-room dining, or meals at the on-site restaurant, the flavors and presentation were consistently good. Dietary preferences were also well catered to. Amenities: The amenities provided were well-maintained and thoughtfully curated. From the fitness center and pool to the smaller details like in-room amenities and toiletries, everything contributed to a comfortable and enjoyable stay. The property also offered some nice touches, such as recreational areas or spa facilities, which added to the relaxation factor. Service: Service was undoubtedly one of the highlights. The staff was warm, welcoming, and attentive, always ready to assist with a smile. Whether it was housekeeping, front desk, or restaurant staff, the level of professionalism and hospitality was commendable. Special requests were handled efficiently, making the experience seamless. Overall: I would definitely recommend this property for its prime location, good food, excellent amenities, and exceptional service. It’s a great choice for both leisure and business travelers.

My Friend booked this venue for his wedding. Rooms are very clean. I loved this stay. Its close to LB Nagar metro.

the hotel was very clean and worth it i highly recommend to have a stay in this hotel specially for business travellers. the best part is hygiene and interiors are so good . that stay was very good 👍. thanks 😊🙏

Not worth staying in this hotel no shaving kid offered by the hotel they are charging for refilling the water bottle which is costing rs. 30-

The room was not cleaned properly at the time of checkin. The staff was not friendly. There was no room service.

The hotel location and the hotel cleanliness was good, even the food was good. Liked the toiletries placed and politeness of the people there. The hotel contact number was not given properly on the maps. Had to call them and they gave me the contact person number at the hotel. Overall very good stay.

The room was very good having with good space & luxurious furniture

The room was neat and th restaurant food is very good though buffet breakfast is not available, complimentary breakfast is provided from the breakfast menu available as per choice. The location is good. Very near to metrostation.

It was a nice room, but the management was short staffed and was unresponsive to the requests. But apart from that the food and room were decent.

All the staffs and room are good ,but there is a manager who will irritate you. On my 2 days stay I heard lot of time,not sure why hotel staffs asking me that you booked this room on cheap price . Make my trip is not giving money to us ,after staying one night they asking me that they cancelled my booking and disabled my room card They didn’t clean the room or change the bed cover while 2 days of stay. If there is issue with mmt and hotel they should fix it why guest have to suffer . This is not my 1st experience that I got issue while booking with mmt ,